Online retail in Wellington

“This is the place to shop! Every time I go in I’m always greeted by the friendly staff. Seeing their work ethic is absolutely phenomenal! I was helped out by one staff Vanza, only went in to buy 1 pair of shoes, I ended up walking out with $600 worth of goodies! How amazing!! I would 100% go back and spend more money!”

“Went in to replace my shower head and hose. I couldn’t figure out why I couldn’t get the same connection bit. The guy behind the counter figured it out for me and I got exactly what i needed from his recommendation. Super helpful and friendly.”

“Lewis C at the queensgate store today was friendly and awesome!! (Name taken from my receipt) My family and I went in at a super hectic time and were all good to wait a while for assistance as everyone was busy with customers. Managing a retail store myself, I know it can be hard to get to everyone when the customers out number the staff in a big way-but Lewis made sure everyone around him was being looked after and constantly checked in on us, as well as keeping us in the loop if he was going to be a couple mins longer than normal getting my son his shoes or checking sizes on the computer as he had 2-3 customers to look after at the same time as us. We would have been totally understanding if he hadn’t said anything along those lines as we could see he was busy, but it really stood out to us that he took something like that into consideration and he built really great rapport with my 9 year old. I haven’t had customer service like his in a really long time and If my store wasn’t a space that only hires female staff, I would have 100% approached him for my own store haha!”