Scarpa Westfield Newmarket

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Reviews

1. K S ★★★★★

   Definitely my favourite shoe store in Auckland. The staff are wonderful and you can always find a pair of beautiful and comfortable shoes that you will fall completely in love with!

   almost 7 months ago
2. Rosalie Watson ★★★★★

   From the moment I walked into the store, I felt genuinely valued — and that was entirely thanks to Nicole. Her warmth, professionalism, and attention to detail elevated my shopping experience into something truly special. She greeted me with genuine enthusiasm, listened attentively to my needs, and anticipated what I might like before I even said it. Her product knowledge was exceptional — not just about the shoes themselves, but about the craftsmanship, materials, and how each style could work for my lifestyle. She managed to strike the perfect balance between being attentive without being intrusive, allowing me to browse at my own pace while ensuring I always had exactly what I needed. What impressed me most was her ability to make me feel like the only customer in the store, even though she was managing a busy team. Every interaction felt personal, thoughtful, and sincere. In a luxury environment, it’s easy to expect good service — but Nicole delivers remarkable service that makes you want to return again and again. I left not only with a beautiful pair of shoes but with the memory of an experience that was seamless, enjoyable, and completely stress-free. Nicole is a true asset to the brand — the perfect blend of grace, knowledge, and genuine care.

   almost 7 months ago
3. Judy Butterfield ★★★★★

   Just love the shoes I've bought over the years. They last for seasons! Great comfort and style. Would recommend anyone to shop at Scarpa.

   almost 7 months ago

1. Glenys Freeman ★★★★★

   Scarpa is an outstanding business with amazing products and a truly friendly, knowledgeable team. Their commitment to quality and customer service is second to none. Every interaction feels personal and genuine, and their products consistently exceed expectations. Highly recommended!

   almost 7 months ago
2. Bianca Miller ★★★★★

   The service at Scarpa is amazing. They understood exactly what I was looking. Never once trying to push me into something I didn’t want. The range to choose from was incredible. Such a refreshing and enjoyable shopping experience. That is why I don’t hesitate in recommending them. I am a return customer and will keep going back, especially to the fab Teed Street location.

   almost 7 months ago
3. Aroha Mott ★★★★★

   First time customer. Shoes are prefect and fast delivery. Very friendly and would recommend. Thank you

   almost 4 years ago

1. Leeanne L ★★★★★

   Amazing service. Thanks Prajna and Ocean at the 277 store on a Saturday 5.40pm! Really customer orientated and friendly. I’ve purchased shoes from scarpa before and they even offered to clean my old dirty hour and a shower shoe which was purchased from them. Thanks so much girls for going above and beyond. One happy customer :) these girls deserve a pay rise!

   almost 4 years ago
2. Noovai Karen Aspris ★★★★★

   Great quality and timeless shoes. I still have a pair of patent leather sandals and another pair of wedges I bought 16 years ago! And yesterday I purchased another pair that I suspect will last the next 16. Yes it’s expensive but so worth it, I love the elevated and versatile styles they often stock. But this review is also prompted by the lovely and patient service my mum and I received yesterday when fussing over our potential purchases. Fellow Mulberry-bag-lover, Thank you :)

   almost 5 years ago
3. Denise Robinson ★★★★★

   Amazing service! I had a faulty pair of shoes but it was no trouble to Claire and the girls, my shoes were posted to me in Dunedin overnight. Superb delivery and informed at every step. Highly recommended

   more 8 years ago

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