📍 61 Silverdale Street, Silverdale
📍 Address: 61 Silverdale Street, Silverdale 0932, New Zealand
📞 Phone: +64 9 947 5324
🌐 Website: mexico.net.nz
The menu has changed since our last visit but the tacos were excellent. Recommend the fish and the Calamari ones. The chicken and pork belly tasted amazing but the meat a little dry for our liking. Sangria was also excellent, especially the way the glasses were precharged was a step above!
Have not been here for years, and I feel like it used to be the ‘go to’. I can happily confirm that it’s still the same, great service, was well looked after and checked on. Food was great (always the fried chicken to start with) and myself and the kids had a good time. Thank you!
This place needs training on what a restaurant experience should be. For starters it was a cold winter night but they had both doors wide open and 1 heater for the whole place. A restaurant should be warm, comfortable and inviting so people want to stay. My daughter sat 2 feet from the heater the whole time. None of the staff had uniforms, it was just a bunch of young adults slouching around in hoodies. Have a bit of pride. Some of the food is great, we loved the fried chicken and the kids churros but the menu is puzzling…. The fried chicken is rated with 3 chillies but was very mild, the fish taco rated as 1 chilli but was way too spicy for my wife to eat. Service was also pretty lousy, food came out in fits and starts and was nearly all finished before the drinks arrived. Sorry Mexico. We’ll spend our money at Joes Garage next time.
Exceptionally fast service and sensational food. Great atmosphere with fantastic music. Highly recommend pairing the $25 lunch special with one of their delicious Frida’s Margaritas. Use the Love Mexico app to redeem free totopos with your meal.
What an atrocious customer service, absolutely disgusting. The worst customer service I've ever encountered in my life. Brought my team in for lunch today and the attitude that we were approached by was not accommodating at all, Cleo (Which I managed to get her name later) who is the manager on duty today made sure that we were treated like peasants. Got the wrong order I was charged extra for a meal that was not ordered by us, putting the food on the table with agitation almost felt like she was going to throw it at us. Perhaps she thought that she was above us and didn't really want to serve us? When I brought up the issue with the additional meal she responded rudely "Well it was on your table and you need to pay", I responded that wasn't very nice to say, and said I don't think you are listening I had no issue with making the payment I had an issue with her not listening and taking the right order. Again no apology she just continued and said thanks and turned away. I truly feel for the owner in this harsh economy you need the right staff to keep your business going and people like that don't help. I suggest That you need to look at your management staff as they are the face of your restaurant. Reading through some of the review comments I see a pattern with a similar behavior towards customers. This is a regular place that my family and I come to and with today's experience there is no way I'll be coming back to this place. She had 0 Customer skills, Customer Service is everything if you don't have it then expect to lose business sooner or later.
Great place. Great food and service was amazing the two girls that were working were super friendly and knowledgeable about the food. Will be back.
Really tasty but I just wish the food wasn't so spicy! I dont typically have a problem eating at other Mexican places, but even the mild is too much for me here. I would visit all the time if it wasn't for this. Big plus is that they have lots of vegan options.
The food was amazing and there were plenty of options for people who don't eat meat!!!! There weren't a lot of people when I went but I was still served with warmth and a smile. Would definitely visit again
Mexico Silverdale is located at 61 Silverdale Street, Silverdale 0932, New Zealand
You can contact Mexico Silverdale at +64 9 947 5324
You can find directions to Mexico Silverdale by following this map link
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