Store in Auckland

“I love love love hippo health. This winter I decided to try thrush plus for our 29 years old mare who has suffered from bad thrush for a long time .I gta say we have tried a lot of products for her and was always able to keep it at low risk but it was always there lurking ready to come back at the first sign of bad weather and mud. This winter has been a game changer there is little to no sign of thrush in all four of her hooves she is a lot happier not sore at all and I love how easy it is to give ,no more picking feet out in the pouring rain to apply powders and all manner of treatments ending up soaked and covered in mud. This product has worked wonders and I have combined with healthy hooves and mud and rain and I am impressed. I will definitely be keeping a supply in my tack room.keep up the great work.”

“I have bought quite a number of items over the past few months off Jag whilst renovating our commercial premises which are located nearby. I can't express enough what incredible service I received. There were a couple of issues with items I bought which Jag immediately addressed and put right. He even fixed a faulty item for me that I had purchased from another business, when I went to buy a replacement product from him. As such I continued to buy goods from him as our renovation progressed because I knew I could trust him. I was in there so often we were on first name terms and I like that. He's a good guy, stands by his products and is a real asset to his company. I wouldn't hesitate to recommend the business while Jag's at the helm!”

“This place is awesome and you can’t cut it any other way. They were out of hot meat pies when we arrived but they did have a meat pie in their cold case that they could heat up so what’s the difference? It was tasty! The desserts were incredible and the sandwiches were lovely as well. They also had lots of different groceries so we picked up different snacks and beverages. They even had nag champa! We ate our sandwiches on a little table overlooking the beach. This place is a gem and it was open super early in spring around August-September.”

“Very friendly team and amazing range of products with great quality!”

“Nice little store but with a great range of products! Excellent, friendly and helpful customer service with deep knowledge of the products. Highly recommended if you are on the hunt on quality goods in Auckland!”

“I was really pleasantly surprised this week by the staff and prices. Very friendly and helpful and the mattresses were half the price of the other 3 salvation army stores I visited that day because they had put them on sale :)”

“Great proshop. Sam and his staff are very professional and has great advice on equipment and golf questions in general. Enjoyed being a member at the club. One of the best Golf clubs and pro shop in Auckland.”

“The Family Store is wonderful on its own, but what truly makes it special is Tatiana. She’s the heart and soul of the shop. I’ve never met someone so warm, caring, and genuinely helpful. She always checks in with people, asks how they’re doing, and goes out of her way to help them find exactly what they need. Her kindness creates such a welcoming atmosphere, you can feel it the moment you walk in. My daughter absolutely loves Tatiana. Ever since our very first visit, she’s been excited to go back every week, not just for the treasures in the shop, but to see Tatiana. She has a beautiful way of connecting with people, especially children, that makes them feel safe and valued. I’ve also noticed that many customers come in simply because they enjoy talking with her. She makes everyone feel seen and appreciated, and it’s obvious how much the community loves her. I honestly believe that a lot of people donate to the store not just to support the shop, but as a quiet thank-you to Tatiana for her kindness and genuine care.”

“The products are good and the service is amazing. They will happily customise things so you can get just what you want (sometimes at a small extra cost).”

“One of my favourites - staff are so knowledgeable and they have a wide range of NZ designer labels - it's like having a personal shopper! I always feel amazing when I'm "dressed" here - highly recommend”

“Bought some roti from here. You can buy heaps of Indian spices and grocery. Nice customer service.”

“very good chucky lady nice price nice man smile”

“Very helpful staff. Neat and clean store”

“Really impressed with my 40cm ultra-clear aquarium. It’s gorgeous, thank you.”

“Solid, honest New Zealand made furniture at honest prices. Generous owners - will return.”

“Luv their collection with incredible staff, can't go wrong there, thanks to the floor staff n management”

“Amazing service. Rahul helped me with an All Blacks kit for a 4-5 year old. Went over and above on service. Really appreciated and totally recommend the All Blacks Store at the Airport.”

“I love the staff and their clothes are soooo cute. A bit pricy but it is soo worth it due to the aesthetic and quality of their clothes.”

“Fritz my German Shepherd just loves your doggy treats - they are 100% great quality, healthy and nutritious- worth every penny and more. We will never go back! Fritz also loves your Kibble - Thank You for a Healthy, Happy Pup! 5 Stars all the way!”

“Thank you for the awesome service and set up.”

“I am sorry for my previous review as it was from a place of upset due to not receiving the item I paid for. I have since learnt that someone up the road from my place has received the package and helped themselves to my son's jacket. They have decided to be an awful human being and keep the jacket for themselves. So I would like to change my review and thank you for sending me a new jacket without taking payment or accepting payment and making sure I receive it (which I have). I would also like to thank you for deescalating this issue & being professional. Thank you & I hope to keep supporting your business. I have also learnt to never order without a signature required option for freight. Regards Ameena”

“Amazing merchandise.. purchased crewneck and bag for my partner's bday. Love supporting local businesses”

“These days the shop has many new products. And strangely, the prices are reasonable, the staff are very cute and enthusiastic in consulting.”

“Customer service was excellent! Doreen was incredibly helpful and patient throughout the process, and Dan kindly took the time to chat with us. As we left, other team members warmly greeted us, adding to the welcoming atmosphere. Overall, a great experience — now we look forward to receiving the roofing materials!”