Chatime

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Reviews

1. Sophie Allan ★★☆☆☆

   Customer service here is appalling, instead of chatting with friends and getting distracted maybe a good alternative would be changing out the hard and overly chewy boba you’re serving to customers and actually calling out a finished order instead of having it sit on the bench with people wondering if it’s theirs and then getting defensive when we ask if it’s what we ordered especially since you only had one order made prior to that order. it’s not a quiet place there is active chatter and calling out an order in a regular voiced volume, no one is going to hear it. It’s shocking that it’s gotten this bad in only a few months.

   almost 3 months ago
2. Wafaa Haroura ★★★★★

   Very cosy and tasty boba! Best time to get after a long day of school/work with a friend

   almost 4 months ago
3. Blue Fylstra ★★★★☆

   Pretty good! I got a taro milk tea. The flavor was great, but it was weirdly gritty which I wished I was warned of ahead of time as it was quite unexpected. The popping bubbles were very good though. Fun options and a great selection of non-dairy drinks.

   almost 6 months ago

1. Angel Scott ★★☆☆☆

   Twice my boyfriend and I have been in here and we haven’t had a friendly interaction from the staff at all. Second time we came in here was yesterday, nice and quiet. Girl was by herself yet she was completely bothered by my boyfriend and I being there. I was trying to pay for both of us together but she didn’t seem interested in really listening to me, just said the price and walked away while I paid for just mine. Gave my card to my partner to pay for his, and when he went to pay for his order it sounded like she slammed the register. She also eyerolled both of us and we didn’t see a single smile from her. I work in customer service, so it’s really not that hard to at least put on a fake smile. It’s almost like she just did not care. Also did not listen to my partners order very well as he was given the complete wrong topping. We’re really disappointed as we’ve only been here twice and both times the staff have been really rude to us :( City of tea has friendlier staff❤️

   almost 7 months ago
2. Rawinia Parata ★☆☆☆☆

   As a customer of Chatime, I have always enjoyed their delicious bubble tea and have never had any issues. However, during my most recent visit, I felt deeply discriminated against along with my partner. As members of indigenous communities, with shared cultural values, we felt a sense of comfort and belonging upon entering a store that was created by another indigenous peoples. My partner and I both identify as gay and are both Māori. Upon entering the shop, we noticed three Asian customers sitting in front of the counter, two girls and a boy, who immediately began staring and laughing at us. While I initially disregarded their behavior, I later realized that they were interacting with some of the girls who were actually working behind the counter one of which took my order and they all began to stare at us, very obviously, very rudely, turning their heads at different times, making us feel extremely uncomfortable. As someone who is half Taiwanese and half Maori, I felt the discriminative side of their actions and I have a deep understanding of how some Asian cultures view Māori in a negative light. Now I know others may say I am over reacting however, this is what the Māori experience feels like when we walk into any store- staring, strange looks, an uninviting atmosphere. I was more disappointed to see that the workers were interacting with these customers and even laughing at us, which made us feel unwelcome and unvalued. This experience has left a negative impression on me and my partner, and I hope that the bubble tea shop can address this issue and ensure that every customer feels welcomed and respected.

   almost 2 years ago
3. Md Ahsanul Kabir ★★☆☆☆

   It's a great option for chai and coffee, and probably the only option for south asians who want to taste similar chai that they used to get in their places back home. The wall with city names is a funny one because it's a lazy work: so if you are looking for your city name, it might not be there. It's just a copy pasted thing. The price I found is a bit too much, really.

   almost 2 years ago

1. S J ★★★★★

   Seems the only Taiwan milk tea in Dunedin. Milk tea is great, taro tea is just OK. Not bad in total.

   almost 3 years ago
2. Meliame Jackson ★☆☆☆☆

   My first time ordering from here, I got the Taro Milk Tea and I couldn't have more than 2 sips. It tasted great except for the fuzzy texture. Is that normal with this drink? Tried to capture on camera.

   almost 4 years ago
3. Benedict Uy ★★★★☆

   Came by to pick up some bubble tea before heading back to the conference. They have a range of different flavours of milk tea and other drinks available, similar to the other branches. Like other places, they have a selection of different toppings. There was quite a few tables inside so you can sit and enjoy your drink there. The drink was alright and the pearls had good chewiness.

   more 7 years ago

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