π 2 Pratt Street, Waikouaiti
π Address: 2 Pratt Street, Waikouaiti 9510, New Zealand
π Phone: +64 3 465 7613
π Website: vetlife.co.nz
These guys do a great job, have always looked after beloved dog. When I went with my mum to have her cat put down they acted with great compassion and professionalism.
They love animals here and are down to earth and friendly. Hayley is an amazing vet and has been supportive and understanding during our pets lives. I highly recommend these empathic folks.
Our five-month-old female kitten (4.34 kg) was taken for a routine de-sex procedure today, alongside other Cat rescue adoptees. When I came to pick her up from the Cat rescue, I found our kitten unresponsive at the office desk in the crate. Reading statistics - this happens in 5 out of 10,000 cases. Our kitten was vaccinated, healthy and perfectly playful. Being in utter shock, I took her body home for kids to say goodbye. Upon arrival home I examined the cat and took few photos. Her wound was bleeding and stitches were not even covered. I texted Cat rescue saying I am in utter shock, they passed my number onto the vet, asking what is the best time for the vet clinic to call me. I said β15 minsβ at 15:45, as I was still in tears. The Cat rescue person texted saying the vet probably went home. I wish there was a nicer way to do this, but this behaviour is utterly despicable.
Awesome team, compassionate and professional. They were able to see us on short notice even though they were fully booked. Our pet lamb had been banded improperly by the farmer (cryptorchid) and while trying to place another band the situation became an emergency. They were so calm and focused that we knew he was in good hands even when things got scary. They really understood how much he means to us, and treated him like the family member that he is. Thank you so much for getting Wally through today. Update: Despite unexpected/emergency nature of the surgery, and the mess they were dealing with, they did such an awesome job that our guy healed up perfectly. Unfortunately since we'd only given him his first dose of 5 in 1 (next dose due in a week) he contracted tetanus (not their fault at all, they provided us vaccine before we adopted him and we vaccinated the day we brought him home). The first dose is probably the reason he survive the night. We showed up unannounced before opening yesterday and were immediately taken in, then once tetanus looked likely we were directed to vetlife Oamaru where he could receive the care that he needed. Oamaru was expecting us, had his files, and was able to act quickly because Waikouaiti communicated so well with them. You gave Wally the best shot he could have had, showed him (and us) compassion twice when we showed up in crisis, and enabled our sweet boy to have the gentle end he deserved. Thank you.
Such friendly helpful staff, thank you
Sadly had to find a new vet to look at our old cat who seem to have had a stroke, and put him down. Previously went to Animates but was informed they had no veterinarians and was referred to this vet. They saw us as soon as they could and were very friendly and professional, very empathetic and informative about the whole process. A few days later I received a beautiful hand-written condolences card in the mail. Thank you guys
The vet has been fantastic looking after Frankie. No hassle to get appointments. Frankie loves puppy school and Wendy has been amazing
Once again felt so looked after with our very ill cat, not only for the cat but the kindness shown to me on the day and a beautiful card sent to us after
Very disappointed with their service, went to pick up zoes ashes after having a very poor worded voicemail left on my phone this morning and all she said when I arrived was the total owing I asked her if I could have a print out and all she said was can you pay some today. I was quite happy to pay the amount there and then, but I just had to get out of there. I am grieving and got a very cold reception. then what was just as bad is I read her death certificate and it said she was put to sleep on the 14.05.2021 and a lovely card from Pet Cremations saying she was cremated on the 10.05.2021. which just made things worse.
Vetlife Waikouaiti is located at 2 Pratt Street, Waikouaiti 9510, New Zealand
You can contact Vetlife Waikouaiti at +64 3 465 7613
You can find directions to Vetlife Waikouaiti by following this map link
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