π 139 Carlyle Street, Napier South, Napier
π Address: 139 Carlyle Street, Napier South, Napier 4110, New Zealand
π Phone: +64 6 835 1096
π Website: carlylevet.co.nz
Very friendly Staff from front to back. Make you feel very welcome. Great advise about what works for me. Im glad i feel secure for my new puppies future. Thank you so much. You guys Rock!
I have been going to these people for years and I have always found them pleasant and loving and compassionate towards my animals.
I booked an appointment for our family dog who is a lovable and loyal English Staffy. We have been going to this practice for the past two years however, are disappointed with the treatment received when my dad took our dog to the vet yesterday as he was not weight bearing on one of his legs. The vet nurse accused our dog of trying to bite her and my dad when they both tried to lift his paw up to take a look at what was wrong with his leg. She said she would muzzle him because of this even though he was just checking to see what they were doing?? He doesnβt bite and is very friendly around even the littlest people in our WhΔnau (as pictured below) which is why I am not happy with the treatment we received on this visit. The visit felt rushed and like there was absolutely no care given for our fur baby or us as the owners. The vet is a stressful place and itβs not fair on either the animal or owner if a vet nurse makes you feel like youβre not being heard or being taken seriously. Our dog is still not weight bearing on his leg so we have had to take him to another vet clinic for a second opinion. Waste of time and money. We wonβt be going back here.
Such empathy is extraordinary... thank you so much, as painful as the experience of losing my beautiful girl was
Just the most caring group of professionals. My two pooches have been their patients for years. Would truly recommend.
Awful experience recently after losing our home in the Cyclone Gabrielle Flooding event, we needed painkillers for our dog when all services were down which the vet kindly gave us and we said to bill us for it, which they did with multiple reminders only within 2 weeks after this natural disaster upended our lives and they also added some sort of account fee to the bill. I'd understand if it was a month later, but have some compassion and give us time! We nearly lost our dog due to the contamination in the flood water (we took her to a different vet). When we went in to the office to settle our bill the staff were very kind, but also let us know it was the manager who works from home chasing the bills. We emailed our feedback about the distress this caused us but have heard nothing in reply. Truly disappointed after being with this vet for 10 years
Have been our local vets for along time now, they have been awesome when are pets are not well and also when my cat was hit by a car. They are very professional and very caring. Thanks so much for treating my cat with such care and respect and for the lovely copy of her paw print, was a lovely touch.
Carlyle Veterinary Clinic is located at 139 Carlyle Street, Napier South, Napier 4110, New Zealand
You can contact Carlyle Veterinary Clinic at +64 6 835 1096
You can find directions to Carlyle Veterinary Clinic by following this map link
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