Lightning Automotive TE RAPA

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Reviews

1. Chua Jia Yu ★★★★★

   Friendly and knowledgable mechanic! He went out of his way to help us with our issue. Got my rear door latch fixed here. Many thanks!

   almost 3 months ago
2. Aly Lash ★★★★★

   10/10 Experience. Friendly staff, got onto doing my WOF for me immediately even though I was 15 minutes early. WOF was completed in 20 minutes, which is unheard of at least in my past experiences. Will be returning and 100% recommend!

   almost 7 months ago
3. Gou Rav Sharma ★★★★★

   Have used them a couple of times in last few years and they were always Honest and did a good job. Today Russel was able to help me with a last-minute appointment and work was done in less than 20 minutes. 5 Stars

   almost 10 months ago

1. Thang Chuong To ★☆☆☆☆

   Friendly receptionalist. Manager Russell is rude shouts when advising that the ABS pump was not installed. Two independent mechanicals and my petrol head friend confirmed there are no signs showing that. Russell did not offer to provide invoice showing the serial number for the ABS pump instead keeps shouting that I accused him of not installing it. I will be taking this to commerce commission. My ABS light still came on after leaving. Clearly the problem has not been fixed. The second light came after a day after arriving back to Auckland. DO NOT GO TO THIS PLACE AS THEY DON’T TAKE RESPONSIBLY.

   1 year ago
2. Leslee Garrick ★☆☆☆☆

   DO NOT GO THERE, they said they replaced the ABS pump $220, on my friends car, then the light for ABS came back on. Two mechanics said that this company put back his old part, NOT a new one. Disgusting and illegal to charge for something that was NOT fixed. My friend called Lightning to advise, and instead of offering an apology or refund or replacement, he just got defensive and yelled at him. What a low blow. I am sending their details to the Commerce Commission because according to the reviews, this is not their first rip off!! Crappy customer service deserves crappy reviews like this!!!

   1 year ago
3. Bruce Blennerhassett ★★★★★

   Always good service but extravagant labour costs but maybe that's just the way it is in order for them to stay afloat

   almost 2 years ago

1. Vincent Fili ★★★★★

   Have been going to lightning automotvie for three years, and their service has always been worthy of 5 stars. Friendly service and affordable prices, would recommend to anyone looking for a mechanic in Hamilton.

   almost 2 years ago
2. Alex Smith ★☆☆☆☆

   Incompetent is a good start, I took my car to these guys to have my timing belt replaced, pick it up and suddenly the power steering pump is whining, mechanic tells me "oh sometimes air gets in the system when things get disturbed while we're gaining access to the timing belt" and advises me to drive the car home and if the noise has not gone away, to return the following day, it does so they keep the car over the weekend and send me away with a courtesy car (assuring me that I won't have to pay anything more) while they attempt to remedy the situation. It wasn't until 3 full days later that i get the car back along with a $730 bill, the wrong powersteering pump for the car (the cover now has to be held in place with a cable tie) with the wrong fluid in the system and heavier steering than previously. In addition to making my car worse to drive there was so much power steering fluid spilled everywhere that it took a good week to burn off in the engine bay and subsequent weeks to get out of the interior because the mechanic didn't bother to clean up after himself. So all in all i paid over $2000 for these guys to make my car drive worse than when i dropped it off. I wouldn't recommend them to my worst enemy.

   almost 2 years ago
3. Chad Dawkins ★★★★★

   Great service as always! The team is fast and efficient! I wouldn't go anywhere else!

   almost 2 years ago

1. Madeleine Magnusson ★★★★★

   Amazing service and unbelievably friendly and helpful staff! 100% recommend to anyone in search of a honest, efficient and trustworthy mechanic with fare prices

   almost 3 years ago

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