Really grateful for the help I received from the team today. I mentioned that an elderly family member had a dental issue and they went out of their way to ensure that the meal put together was soft enough to chew and even paired my meal with a complimentary bowl of sauce to soften the chew. Iβve never received such incredible customer service in NZ. NgΔ mihi.
Contacts & Location
π Address: 286 Mount Wellington Highway, Mount Wellington, Auckland 1060, New Zealand
π Phone: +64 9 573 1618
π Website: kiwigrill.co.nz
Photos
Reviews
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Mikita Patel β β β β β
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Steve β β β β β
Highly recommend Mega breakfast plate if youβre looking for a hearty start to your day. I will definitely come back to Sylvia park Kiwi Grill. Staff is so nice and friendlyβ¦..
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Nini β β β β β
Kiwi Grill is my go-to after I finish the gym. The food is healthy, clean, delicious and such a good value for the money! I have tried almost everything on their menu and everything has been so good! For not being a salads person, all their salads are bomb! Their eggs are always cooked perfectly, and steak so tender. I love their mushroom sauce!
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Ashish Bijwe β ββββ
Disappointing Customer Service a This review is to express my disappointment with the customer service I received at Kiwi Grill. The staff seemed overwhelmed and inattentive. I specifically requested minimal cheese sauce on my loaded fries, but my request was disregarded. Despite acknowledging my preference, the staff member continued to drown the fries in sauce. Unfortunately, due to the lack of communication, my order required a remake. This kind of situation is easily avoidable with better listening skills from the staff. Overall, my experience was hampered by the inattentive service. I hope [Restaurant Name] can address this issue to ensure a smoother experience for future customers.
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Shelley Ruston β β βββ
By far the stingiest kiwi grill Iβve ever come across. They never put enough sauce or enough of anything really. Also if you eat your food there they serve it in a little tray which means you get less food. If you get it to go you get more food. I also got scolded for asking for a takeaway box by one of the staff.
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Shaun Ashcroft β β β ββ
We had a breakfast here recently. We always complicate things by being vegetarian but there was an offering for us, so well done. I had a veggie grill which had bread, grilled tomato, a fried egg and mushrooms in a sauce. MY partner had a bacon and egg rolled with lettuce, and removed the bacon when it arrived. This is not top dining and you would not expect it to be. It was perfectly fine although a little cold. My mushroom sauce lacked mushrooms but it certainly did taste of mushroom. I would have this again so that is the best review. The service counter lady was friendly. We could not get drinks here for some reason but that may have been a temporary issue. Not bad when you need a quick breakfast on the hop.
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Alex Chan See β ββββ
Avoid. Overpriced. Bland. Reheated. Overcooked. Poor service. Customer service is non existent here. Placed my order with the Indian lady and she seemed disinterested in wanting to be there. Took my buzzer and sat down. A few minutes later my order was ready so I went up to collect. Got to the collection area and was ignored by the two who were on the grill - even though they saw me - zero acknowledgment as their argument about when to flip the chicken was more important. The same Indian lady also walked over to the pickup station, looked at me waiting, and then looked down to do something else until I put the buzzer on the glass cabinet so she could hear the annoying beep and vibration. Eventually she took it and then gestured/glanced over to the two βcooksβ who were still arguing over when to turn the chicken. Pasta was bland and Luke warm. Definitely do not order if youβre after a hot meal here. It wasnβt as creamy as it looked, and the sauce was watery with way too many mushrooms. The chicken was over cooked and dry. Garlic bread served was soggy. Theyβre actually βtoastedβ burger buns, and are certainly not worth the expensive price tag. Avoid this place and buy elsewhere.
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FAQs
What is the address of Kiwi Grill Sylvia Park Shopping Centre?
Kiwi Grill Sylvia Park Shopping Centre is located at 286 Mount Wellington Highway, Mount Wellington, Auckland 1060, New Zealand
What is the phone number of Kiwi Grill Sylvia Park Shopping Centre?
You can contact Kiwi Grill Sylvia Park Shopping Centre at +64 9 573 1618
How can I get to Kiwi Grill Sylvia Park Shopping Centre?
You can find directions to Kiwi Grill Sylvia Park Shopping Centre by following this map link