Kopata Medical Centre

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Reviews

1. Kenny Four20 ★★★☆☆

   The doctors are good and there are no complaints. Also most of the staff are pretty nice however, a few to many times I get a very rude receptionist who seems to be frustrated that people call. It's quite off putting, I understand that work can be stress full as I am a human too, but from what I know of client facing jobs, you can't be negative even if you are feeling that way. Hopefully the reception can get a but of extra training in order to perform.in a healthier manner.

   almost 11 months ago
2. TheCañadas ★★★☆☆

   The clinic and staff are nice. Just a bit frustrating when appointments are limited to 15mins only and always feel rushed. Therefore have no enough time to digest instructions or time to ask clarifications. Hopefully it improves over time.

   1 year ago
3. Laura S ★★★★★

   My family and I have all been patients of Dr Patterson for nearly 30 years and we have always found Dr Patterson and Kopata to be an excellent practitioner and medical centre. Dr Patterson always takes the time to listen to our health concerns and never rushes us out the door. I find Dr Patterson to be very personable and he’s great with my toddler. We’ve also found the nurses to be very kind too.

   1 year ago

1. Kareena Annan ★☆☆☆☆

   Poor admin and rude reception. I have been waiting SEVEN months to be enrolled. Every time I follow up reception tell me that my enrolment form/ID can’t be found, they will call me back or they will pass along to admin. Have called multiple times and still am awaiting the issue to be resolved. Have given up and gone elsewhere.

   almost 2 years ago
2. diana Shang ★★★★★

   My parents are the new patients in kopata and had most satisfying professional consultation with doctor shaheen and friendly receptionists What an amazing experience Thank you kopata MC

   almost 2 years ago
3. cat campbell ★☆☆☆☆

   I have been a patient of Dr Patterson here for over 7 years. In that time, I have not been treated successfully for any complaint I have brought to his attention. He doesn't bother listening to what I have to say, and often responds with a glib put-down. He seems intent on prescribing more and more medication with no follow up as to results or reactions. After a recent stay in hospital, he failed to follow the (written) medication guide forwarded by the specialists, and insists on repeating every test carried out by outpatients at the hospital. I am not surprised his practice seems to be the only one taking on new patients! Reception and nursing staff seem to have taken on his attitudes.

   almost 3 years ago

1. Jamie Webb ★★★★★

   I am very happy with the team at Kopata! The reception team are lovely and always aid with getting the earliest appointment possible. The doctors are amazing. I see Dr Shaheen and he has helped me a great deal with my illnesses and provided care and assistance in finding medication that works for me. I always feel comfortable when I'm in an appointment and don't feel stressed or anxious which is big as I'm a shy person. Thank you for your amazing service Kopata!

   almost 3 years ago
2. elena suarez ★☆☆☆☆

   Kopata Medical Centre is no longer a family environment and the Drs are not the same since Dr Phillips left. Reception ladies are so rude and horrible about personal needs and do not treat people with respect. They do whatever they think is best for them and don't listen to what you need. They jump to getting Nurses to do their job instead of them. Multiple times where I have been asking to get them to get the doctor to call me and they ignore my needs and just avoid the fact that all medical information is private and does not need to be shared if one does not give consent and the receptionists don't do this. I am very happy with the new doctor who has taken over Dr Phillips as he knows how to treat his patients and listen to them. He is a very talented in his work and lovely with Children. He is a very caring doctor. My daughter is very happy with him.

   almost 4 years ago
3. Georgia Roud ★☆☆☆☆

   The service here is extremely poor. The receptionists are rude and unhelpful. The amount of times I've heard them raise their voice and be short with patients is disgusting. Doctor Patterson has no bedside manner, he does not listen to his patients and brushes them off with more and more medication with no follow through or genuine care, despite his lack of time with patients he is always running late. The nurses however are lovely, helpful, accommodating, understanding, patient, friendly and take your concerns seriously, it's a shame that is not carried across the board. I would never go back and would urge others to stay away after the hour and a half I waited today to be brushed aside.

   almost 4 years ago

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