Mitre 10 MEGA Manukau

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Reviews

1. Bill Cronin ★★★★☆

   We went looking for bits and pieces for our new home and found a bathroom cabinet, not found in any other M10. Approached a young staff member who was happy to help us. He found the product, loaded onto a trolley, wheeled it through checkout and loaded it into our car. Very much appreciated the service and help as we would not have been able to it ourselves. This young man is a credit to you. It was disappointing that this store did not accept Gold Card.

   almost 3 months ago
2. Simon T ★★★★★

   I have to give great recommendations to the young stores person that was changing labels in the BBQ section. I asked to buy a 2600n weber only to see it blocked. He then suggested cheekly the bigger Weber one was available. Good sell mate. Then he took it to the counter and loaded it into my car. Thank s for the sell and the assistance. Very much appreciated

   almost 4 months ago
3. Ashok Sivaraja ★★★★★

   A Mitre 10 Mega store with a great selection of products and plenty of options to choose from. The staff are friendly and always willing to help, making the shopping experience even better. Bought my BBQ and accessories from this store and many more. I highly recommend this store!

   1 year ago

1. vick singh ★☆☆☆☆

   I Wish I had a option to give no star to their service. I bought a lawnmover 4 months ago and it suddenly stopped working and I toook it back to the store where one of the staff checked and found it’s faulty. They told me that they will be sending this to tge technician to check the issue. Few days after I got an call from one of their team member saying I need to pay $120.00 as they found a issue which isn’t part of the warranty, according to the repairer/ accessor lawnmower was tipped to the side. Which was not the case. Store manager then tried to convince me that I made the error and I tipped it to the side. Store manager mentioned on the call that When I returned the lawnmower I have signed the T&C at the counter agreeing to pay if the fault isn’t part of the warranty. I have gone back to store manager few times and asked him the copy of warranty card, copy of receipt including copy of signed document to their T&C. I chased up few times via email and I didn’t get any response so I called this morning. Site Manager was in meeting and he couldn’t talk. He called me back after sometime and mentioned as below. I have checked cctv footage and our staff has not printed the form and you have not signed. He also mentioned of retraining the staff which doesn’t solve my problem. * Staff didn’t give T&C forms to sign and rather then accepting their mistake still asking me to pay for the repairs and referring back to the warranty manual that it includes “ Do Not tip the lawnmower which I have not done. I will be reaching out to media on this, I will be also going ahead to complaint at Dispute Tribunal.

   almost 2 years ago
2. maurice whitford ★★★★★

   Great service always in the garden centre. Friendly staff though out the place . No problems using American Express like at Takanini branch . Walk out of Takanini last time never go back ..

   almost 2 years ago
3. Daniel Otero ★★★★★

   It is an excellent place to find what you need for professional work and they have a staff always willing to help you

   almost 2 years ago

1. W ard ★★★★★

   Great service ESPECIALLY from a lady in the wood section and the guy that collected our wood, cut it for us and helped us take it to the car on Sunday 9 July 2023 around 1:30pm ish. The 15% price promise is awesome as well as inwas able to buy everything from M10 instead of both M10 and Bunnings and one that was cheaper online at bunnings actually scanned in cheaper at M10 so overall extremely chuffed with this store! If those 2 wonderful staff members in the wood section see this THANK YOU FOR YOUR WONDERFUL SERVICE AND HELP! We had a sour experience last time we went here with a supposed manager who knows nothing about customer service but you 2 guys have changed our minds and we will be back.

   almost 2 years ago
2. Lynz Wilmshurst ★★★★☆

   Always clean and tidy in the shoe. Easy to navigate a wheelchair around the place. Staff are super helpful and nice. Cafe is OK, could be better, prices a bit high in contrast to the food quality. Alot of microwave reheats, I think, but my elderly mum likes going there. Coffee is pretty good though.

   almost 3 years ago

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