Southern Cross North Harbour Hospital, Auckland

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Reviews

1. S CHOI ★★★★★

   Dr Jafer and the entire team at endoscopy, colonoscopy, was absolutely divine, friendly, humerous and professional. The warm and vibrant greeting at the arrival to the reception followed by kind nurse who even went extra miles to get paediatric needles to find my hidden vein so make it a painless procedure. The highlight was Dr Jafer who came with a big smile and sense of humility and ease to make me feel comfortable and relieved. The colonoscopy was so smooth I felt nothing at all even after the procedure. Highly satisfied and best recommendation is well deserved. Thank you so much team.

   almost 3 months ago
2. Gavin Panter ★★★★★

   I recently was to have spinal surgery and this was the hospital chosen to be where I was to have the operation. Pleased to say the communication prior was excellent, with very clear instructions on what I was to do and be prepared for. An early check in at 06:30, but within 15mins I was in my dedicated room, which were I to stay overnight would be an excellent room for just that. En suite toilet/shower and power points with TV were all provided as well as a little safe for small personal items. The operation experience was excellent and I must say that the nurse dedicated to my operation was truly superb. I won't mention names ( but started with T) here but everything was timely, professional and courteous and the whole experience of the day was one that wasn't faced with trepidation at all. Sadly, or fortunately, depending on your view, I wasn't able to face any meals as I was first in, so didn't need to stay overnight and aside from the sandwiches and jelly (plus ice cream), I couldn't sample the hospitality anymore than that. I was discharged with minimal fuss with an explanation of all the drugs I was given and have been recovering well since. Would certainly recommend based on my experience from pre to post operation.

   almost 3 months ago
3. Mike Zelcer ★★★★★

   I'd like to express my heart felt thanks to all the staff and in particular the nurses that cared for me post my surgery last week. The accommodation, the food and the overall care was 5 stars. Thank you very much. Mike Zelcer

   almost 4 months ago

1. Shelley Rogers ★★★★★

   Wonderful hospital. Lovely staff - thank you so much to Tania, Sheena and Kate who were my nurses. They were so attentive and kind. Also food was really good. Super comfortable stay. Highly recommend if you need to have surgery.

   almost 6 months ago
2. Letessa Geddis ★★★★★

   A huge thank you to the amazing beautiful friendly nurses and staff that helped me after my roux-en-y gastric bypass surgery on Friday. You sure made me feel welcomed and cared for. Your hearts and soul are in the job as nurses just amazing and so very patient.Thanks again

   almost 6 months ago
3. Mike Powell ★★★★★

   An absolute class act. The staff were all so awesome, the place runs like clockwork. Everyone is so cheerful, Thanks to all the team especially Brenda.

   almost 2 years ago

1. Marco Angelino ★★★★★

   Just got surgery there last week. The facilities, room, food and above all the staff were simply outstanding! I arrived pretty stressed but and Gail and the team were super friendly, reassuring, very professional and helpful. Stayed overnight and the night team was of the same caliber, always making sure I was ok and comfortable. Dinner, breakfast and lunch were way above your average coffee place, fresh and handmade. I could go on and on but I will just say THANK YOU, you guys were AMAZING and made this difficult moment much easier to get through ! ❤️

   almost 2 years ago
2. Guilherme C. Reis ★★★★★

   My 4yo daughter had a surgery, the team was helpfull and very kind to all of us, happy to explain the case and make us feel comfortable. Room and facilities were great and we had no problems during our time in there. Thank you!

   almost 2 years ago
3. David Nuttall ★☆☆☆☆

   I am currently lobbying southern cross to change its stance on health screening. Currently they claim that prevention is not better than cure, when I asked them to cover a  calcium score to check the condition of my heart they declined and hide behind some retorhric based on research. When asked to provide a copy of said research they couldn't. Simply put I believe early diagnosis is a more equitable and cost effective stance than waiting to have a heart attack before I can make a claim! Strangely southern cross disagree! This review was instigated by lack of response on this matter by southern cross. I have subsequently canceled my membership, southern cross health insurance is a scam!

   almost 4 years ago

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