Supreme Auto Parts

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Reviews

1. Harry Lynch ★☆☆☆☆

   A Tire Fitting Horror Story! Avoid at all costs! Read if you value your wheels!! I called ahead to confirm pricing and availability to swap tyres from old rims onto brand-new rims (rims already off the car). I was quoted $20 per tyre and told to be there at 9am. On arrival, the manager immediately tried to change the price to $35 per tyre. After arguing back and forth, he reluctantly agreed to honour the original quote. Before work even started, another staff member warned me to take photos of my rims before and after because the tyre fitters aren’t careful. That alone should’ve been a red flag. Sure enough, every one of my 2-day-old, brand new rims came back damaged - scratched paint on the lips and faces, with gouges on two wheels. Despite this, I paid and left, planning to fix the damage myself. Once home, I realised no wheel balancing had been done (no weights fitted). Driving over 90km/h caused violent shaking. I returned immediately. At the business the manager then claimed “we don’t do balancing, you only asked for fitment”. Any competent shop knows tyre fitting without balancing is unacceptable and unsafe. He completely dismissed the rim damage, then actually scraped off fresh touch-up paint with his finger and blamed me for the damage stating that the paint was still wet. I had to explain to him that I touched up the paint before coming back. He then took a phone call mid-conversation and ignored me entirely. Only after I said I’d be leaving a bad review did his attitude change. He begrudgingly agreed to balance the wheels. I removed and refitted the wheels myself because I no longer trusted their staff. Afterwards, he asked me “You happy now? You give good review?” - while still refusing to take responsibility for damaging my rims. His only “solution” was that I repaint them myself or bring paint so they could spray them in a dirty wrecking yard. No compensation. No accountability. No respect. Unprofessional, careless, dismissive, and dishonest. If you value your wheels or your car, take them somewhere else Pictures were taken before and after of some of the rims.

   almost 3 months ago
2. Kate Jensen ★★★★★

   The guys at supreme were great, tires are great quality and half the price or less! than new. Also did me a huge favour and fixed a mounting that was loose on my van at the same time, at a very reasonable price. Will definitely go back.

   almost 3 months ago
3. Paul Clarke ★★★★★

   Just brought two second hand tyres from Surpreme Auto Parts. Ill be getting my tyres here from now on. They do it while you wait. And the price is the best i could find in the hutt. Great service.

   almost 4 months ago

1. Gary Esler ★★★★★

   Need tyres for the car and was offered near new tyres at $50 each fitted and balanced. Got 4 like new tyres on the car for $200

   almost 2 years ago
2. Jairo Palacios ★★★★★

   One of the best place for car parts. Dealing with khan was pleasure. He had the knowledge attitude to help me find parts for my 206 Peugeot. Very happy with his service and professionalism. I’ll be back. Highly recommended.

   almost 3 years ago
3. Caitlin Robertson ★★★★★

   Great service. Affordable and reliable. Khan was a great help and gave me good deal for parts and fitting. A couple issues but they looked after me and made sure I left a happy customer. Definitely recommend

   almost 3 years ago

1. Bernhard Schweighofer ★★★★★

   Needed a part for my Daughter’s Landrover and contacted them with the enquiry. I got a call back after a short time to confirm they had the part and the price was very competitive including the freight. Arrived on time and inspected the part which turned out to be in excellent condition. Vehicle is on the road again and my Daughter is very happy, many thanks Khan.

   almost 3 years ago

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