Jewelry in Wellington

“Nick did a wonderful job valuing our items and in providing a detailed report. He was friendly and professional, and provided outstanding service. We recommend him highly.”

“Small but perfectly formed. Always a pleasure.”

“Shana was absolutely wonderful, helped me and my partner pick out the perfect engagement jewellery. She listened to us and got us an amazing deal. Made the entire process super easy! Thank you :)”

“Came in a while ago and was having trouble with an item I couldn't find. Went to the counter and David was an absolute legend. Located the item in another Warehouse within seconds and went the extra mile to help out. Now everytime I'm having trouble I look for David as he's super on point everytime!”

“I buy all my clothes and jewels from this shop only. I have travelled widely abroad and been to so many shops and i only trust and spend my money here at Rachnas. The owners are very well respected , very hardworking, helpful, kind and have good quality products. I definitely recommend this shop.”

“Great collection of jewellery! The staff are nice and helpful.”

“We recently took my daughter Lovis to get her ears pierced, and we had an absolutely wonderful experience! The lady who did the piercing was amazing so kind, professional, and patient. She had excellent hygiene practices, which made us feel very safe and comfortable throughout the process. Lovis felt relaxed and at ease the whole time, and it was a special moment for both of us. We truly appreciate the care and attention given. Highly recommend!”

“Me and my partner travelled around Wellington to look for a ring for her. We weren't planning to go here because of the bad reviews but we were in the area so we stopped to window shop. The customer service was amazing from beginning to end and they went the extra mile for us. We ended up buying her ring here and we will shop here again. Highly recommended.”

“What an absolutely amazing service from young Kimi at the front counter. Kimi was well mannered, very knowledgeable and a kindred soul to be served by. He went above and beyond by helping me try many different watches, explaining the benefits and also taking my personal style into account. Apart from that he is a very personable sales person and definitely took customer care to the next level, spilled a good yarn too and closed my long day with a good deal. Big appreciation for pascoes lower hutt for hiring such aspiring individuals who take customer service a step further. Keep it up Kimi!”

“October 2025. Popped into Lovisa last week. Wonderful service and the girls were most helpful. Well displayed items and easy to find the perfect gifts for my daughter’s birthday.”

“Thank You for repairing the pin, in my watch yesterday. The man who I dealt with was so helpful. Great service and done quickly”

“I have received incredible after-sales service from Clint at Bello. He contacted a supplier in Paris to replace the damaged earring clasp of my favourite earrings, and posted this to Australia. As a result, I would highly recommend Bello to any prospective customers who value excellent support for the in-store and after-sales experience. I will definitely return to Bello.”

“They did well to find the right clothes to suit my figure. Great service, not pushy.”

“Would love to share my experience at the Lower Hutt branch Dotti where I visited yesterday around 10am. I had an outstanding experience. Super friendly customer service,very efficient. Sorry I couldn't get the shop assistants name. Upon arrival at the shop she greeted me in a professional manner and was very prompt to answer my queries. Would highly recommend Dotti Lower Hutt if your looking for good bargains,ample stock n sizes plus an excellent customer service.”

“Danny went above and beyond today to help me find a t-shirt size, even though I wasn't too stressed about it he still made the effort and ended up finding 2 tees so we brought them both. This sort of customer service is so rare these days!”

“Harmony was amazing at customer service. She went well beyond what was expected to bring joy and customer satisfaction. She has integrity, giving my sister the Stewart Dawson professional customer service.”

“A lot has changed since my last review here. Amazing management! Great service, even with some difficult customers in store. Glad I decided to give this store another chance.”

“I was served by Caitlin who sized my new Tissot watch purchased at their Albany Store. She went back a number of times to adjust the size and was very patient. Great service and in contrast to another watch maker down the street who weren’t even able to offer same day service! Thanks for better service.”

“I recently visited Portmans after seeing a sale advertised on their website. Although the sale was only available online, I wanted to try on items before purchasing them. The customer service was excellent. The two ladies assisting me were very friendly and frequently checked to ensure I had the right sizes in the changing room. In the end, I was served by Lizzie, who went above and beyond. A big thank you to her! She signed me up in the system to give me the online discount in-store and even provided me with a tailoring service voucher after I found a pair of pants I loved but were too long.”

“Amazing shop. Especially for women clothes and bags. Love it”

“Love companies that are willing to go the extra mile for you. Thanks Silvermoon!”

“The best souvenir shop in Wellington airport. Helpful staff and fast service as well. Many choices to buy a gift. The cheap souvenirs are only 40c.”

“Just a shout out to the very polite and friendly girls working last Saturday when I asked one of the girls for some help finding a certain garment she was so helpful and then when I went to pay for my purchases the young girl serving was polite asked how my day was going etc very pleasurable experience.”

“Purchased a few items recently, we were given impeccable customer service from two different staff members, we weren't judged on our appearance (I own a tattoo studio) and we left with the perfect items. Thanks so much to the team for not presuming anything about us, and for putting the extra time and effort in making sure we purchased the right items. A+++”

“Fantastic warm service, stockists of beautiful, unique clothes”

“I bought a gorgeous blue velvet paisley top around 5 years ago. It was a lot to pay for a top at the time, but it was so unique and I wanted to support local. I wore it on a few occasions and always felt great in it and I don't think it will date. The neckline however started to fray after a while - which could have been my fault because I did struggle to get it on and off - the neckline not being quite wide enough. Anyway, I enquired a month or so ago if their repair service could repair and how much it would cost. I also mentioned that the neckline was a bit small and wondered if at the same time they could widen it. Well, the did, and did a beautiful job and did not charge me for it. Emily at the Wellington store was a pleasure to deal with and their customer service is excellent. It's not the kind of shop I would shop regularly at simply because while beautiful - the clothes are expensive. But I will shop their again and look for that special one-off item I know I'll love and will last.”

“Had a genuinely lovely shopping experience. Walked in for a watch. They had a surprisingly robust selection of practical watches; I walked out less than fifteen minutes later with a functional, stylish watch with all the features I wanted. Really recommend the sales lady who helped me, as she was pleasant, helpful, and funny. I am very pleased with my watch, and would like to thank the people in the shop during my trip.”

“Am so impressed by the service and the exceptionally friendly, helpful staff. They replaced the gem in my ring under warranty and I am so pleased with them. Highly recommend visiting this store for beautiful - and different - jewelry.”

“Very friendly staff and clean store . Good for Tobacco products and other stuff”

“We had a lovely experience at pascoes the lady was so kind and amazing her colleuges were giggling and chatting to themselves but she was awesome”