Sport store in Tauranga

“First time in Hype Store Bayfair first impressions was the young guy (although with a customer) didn’t acknowledge myself or another group of customers while in there. Once the customers were on their way I waited to the side of the counter and no service once again and he helped another couple who walked in after me and the others. Then a lovely young girl came out from the back and immediately acknowledged me and so I started asking for certain shoes and she was amazing. I was looking at spending almost $700-$1k that morning but only stopped at 2 pairs as I was a little disappointed in the initial lack of acknowledgement. The girl name was Georgia i would highly recommend her to talk to for any potential customers.”

“Definitely the best swimwear shopping experience of my life! I went to Emma’s studio and she helped me find the perfect fit. She was ao helpful and suggested options I never would have considered for myself. The one I picked is so comfortable and secure. I feel covered and confident. Literally the only place I will ever buy swimwear from again.”

“Charlie is absolutely AMAZING! Her service was awesome and her recommendations as well. The shoe protector she sold me has been a game changer as well x”

“We visited the Tauriko (Tauranga) store today with 4 generations of us, from my 92 year old father to my 7 year old granddaughter. Tyresha who was on her own in the store was incredibly helpful and patient, we tried on multiple shoes and nothing was a bother! We will be back… lucky Skechers having Tyresha!”

“Great range of surf gear, including a good range of boards”

“Josh came out to do a filter service, great attitude.”

“Hi, I'd just like to say thank you for the super quick delivery. I live in a rural-ish area so I was so pleasantly surprised when it arrived within the same week I purchased. A++”

“Thank you Emma for your help today with my 96 year old mother-in-law. She is very happy with her new navy patent leather shoes and hasnt taken them off since we got home. You were very patient and kind. I will be back soon for myself!! Always amazing service!”

“Bayfair store, the staff were so helpful with my exchange as I brought the wrong size online. Informed me on the phone what to do and said there was my size in store. Wonderful girls friendly, happy and knowledgeable. Thank you I will be in your shop again as a great experience.”

“Thanks for the excellent customer service I received after I phoned through to follow up on my order. Great quality swim gear and fast shipping.”

“Fun.to have been so excellent to deal with, they provide high quality printing and embroidery in a timely manner and so lovely to deal with. Highly recommend”

“Hi everybody, Nz Outdoor Gear is formerly Penguin Sea and Surf, still situated in Katikati, Bay of Plenty and still making the same quality products.”

“After quite a bit of research I bought a Hiko Rangler ebike from Len a year ago. I've done well over 1000km and apart from a couple of minor issues early on the bike performs exceptionally. Len is passionate about his bikes and is well worth listening to. His after sales service has been excellent. Not so much Ollie from Hiko who seems to underrate his own product.”

“Ordered 2 life jackets. Great communication and they arrived so quickly - even at this time of year (Christmas) and inter island route. Thank you”

“These guys are great. I bought my scooter from them back in September it is such a great scooter. Keep up the great work. I recommend them, they have a great range of scooters for sale.”

“A regular client of Excelsa Pharmacy for the past three years, it is time for me to leave a positive review, on the back of some of the negative commentaries I have read. I can vouch that the personnel at Excelsa Papamoa Sands is great at 95% - yes, you may encounter that one staff member who is not as engaging and friendly as the others, but rather than focussing on ‘Misery’, I prefer to focus on the rest of the team who are absolutely awesome. The Pharmacists are always busy and deliver a service that is accurate, rapid, and professional. They will also step from behind the dispensary to come and talk with a client and/or assist the front desk when they are busy. Then we have the front counter/retail team, and in that team are some exceptional people - unfortunately I cannot remember all their names, however, one person stands out in my book and I would try and get served by her every time I go there. Her name is Tayla. Tayla is always smiling, friendly, very professional and will go out of her way to assist you and find exactly what you are looking for. Tayla is an asset to this business and she has a great future within the industry. So if you do go to Excelsa Pharmacy, keep an eye out for her. Finally, you, as a client/patient, remember you’ll get out what you put in, in other words, if you are grumpy, not smiling, rude, and generally not a nice person, don’t expect the members of the staff to be pleasant back. Sure they will try, but it is up to you, the client, to also be pleasant, and if they’re not greeting you the moment you walk in, realise that they may be busy and even though you are important, the world is not peripheral to your belly button, so, smile, be patient, and see the impact it has on others.”

“Awesome customer service. Would definitely recommend”

“12/4 Tauriko 5pm We went in to find some things I’d seen online- unfortunately not in stock. The staff member working was incredible though, awesome customer service, super helpful, cheerful and 100% deserves a pay rise!”

“My children have been using the Kids Ride Shotgun Pro system for almost two years. The incredible excitement and wonderful, indescribable memories will stay with me and my "bubbles" forever!”

“Save Mart is great for second hand clothing, especially when you are looking for something specific. It tends to be higher priced than other op shops, but it can be worth it, when you don't want to drive around all day looking for something.”

“Excellent customer service by Bradley… 5 stars for him.”

“Ordered Sunday, consigned Monday, arrived Tuesday. Now, THAT IS EXCELLENT SERVICE!”

“Good selection and good prices. Very rare in NZ”

“Don’t know why this place got a two star review, seems a bit much. It’s a great cause and the staff are so lovely. Nice to have another option to donate too. Keep up the good work.”

“Got the last of my Christmas gifts for the teenagers here on Friday afternoon, staff was all very friendly and helpful! Was served by Joshua very nice guy with great customer service. Good job staff at Backdoor Papamoa Plaza! Keep it up!”

“Such a tidy clean store! Super helpful staff Ange was especially helpful. Thanks so much for helping me choose the perfect fit. Highly recommend this store”

“Thank you to the two beautiful ladies who helped me this morning sort out my son's birthday gift. You ladies were awesome, going the extra mile. I didn't get your names, but I hope you get the recognition you deserve for your great customer service.”

“Wonderful experience. They aren’t pushy like other retail stores I have been too and are extremely helpful. I believe anyone that gives low ratings are a tad dramatic as I went in at least 3 times last week and walked out with something each time and awesome service from different people. Highly recommend!!”