Pet store in New Zealand

“A fast and very professional service. Trying to navigate getting COVID antivirals on a long weekend was a mission. Very grateful for your help Steve, you made the whole process easy for us. Thank you.”

“Friendly staff, I have been going there for my prescriptions for many years”

“Went in looking for advice on a week old burn. I met the lovely Alma behind the prescription counter. She took the time and care to come and walk me through the best options. Stellar customer care and service. Alma is a superstar, knowledge and caring. Alma is an awesome asset to Chemist Warehouse Glen Innes.”

“My family and I have been going to this pharmacy for over 15 years, Staff are always polite and helpful. It's very handy to have it located next to the medical centre. I was surpised to read some of the negative reviews as these are the opposite of my experience.”

“Karen has been our family pharmacist for decades and has consistently been excellent, but recently managed to out-do even her stellar baseline. Whilst arranging for an elderly family member to transition into residential care we had some issues getting the correct scripting sorted. Karen went out of her way to make sure that we had the correct medications arranged on short notice, despite several frustrating complications getting the correct scripts from the medical centre. She made a complicated and stressful situation much better. She is excellent at having and advising about the right over the counter medications as well as sourcing anything she doesn't have in stock. I have consistently been impressed with how quickly she can source non-standard medications and supplements. Her staff are also friendly and knowledgeable, and if you have left getting a gift too late there are always great options here too. Overall, if there was a way to give more than 5 stars, I would as I cannot recommend this pharmacy highly enough.”

“Just wanted to pass on that we were very happy with your service, and the quality of the scrubs uniforms we purchased from you. You managed to get them delivered today so that my husband can wear a pair to work tomorrow. Much appreciated.”

“Staff are beautiful and kind and berry knowledgable they know all the info about my medication. Wonderful experience 10 out of 10”

“A big shout out to John and the team at the Hillcrest Pharmacy.!! Their efficiency, professionalism, and friendliness is to be noted...you use to wait for quite a while for prescriptions, etc...now you receive a txt to say your prescription is ready and when you arrive to pick it up, there is now no waiting...awesome Congratulations to All”

“I noticed so many poor reviews, and they didn’t seem fair so I wanted to add my own. I brought my dog in and ended up having an overnight stay. Was it expensive? Yes. It’s an emergency, after hours clinic- I expect it to be costly. Did I wait a long time? Yes, there were other animals that needed higher priority care. Did they take good care of my boy at the end of the day? Yes. I interacted with MANY staff members and they were all kind, empathetic, and genuinely cared for me and my dog. They broke down the cost of things and added up the prices at every step to let me know where we were at and what my options were. When my dog had to be admitted over night they let me stay with him as long as I needed and gave me tissues and offered me the kitchen to make a hot drink. I got to see how the girls in the back talked to the other animals there and I was comforted knowing I could leave my boy with them because he would receive that same quality of care. They assured me over and over that they would call if anything happened or that I could come back at any point in the middle of the night. And they did. At the end of the day- nobody wants to have to have a pet emergency. Nobody wants to spend $1000 and wait hours in a clinic. But the staff here were so wonderful and I appreciate every single one of them for how they treated me and my boy.”

“Today i had the Best service from Monique in the dispensary part of CW, she helped me find all the products i required for my sick family and was very caring and kind in her customer service and ensured I was looked after with my scripts also. Many products to choose from highly recommend this store .”

“The team at vet services have been kind, helpful, understanding, and above all absolutely brilliant with the treatment and care of our family cat especially with the circumstances we have had to deal with. I cannot recommend them enough, and a big thank you to Yvonne for being communicative every step of the way, she has been nothing but amazing.”

“Great late night snacks, hot food was awesome specially the chicken. Worth for the price and good customer service”

“Friendly and efficient staff here everytime i visit my Doc.”

“Best pharmacy inthe town n the pharmacist here is to good and very helpful.My go to pharmacy in papatoe n rate as the best..”

“Friendly staff and a good range of summer footwear”

“Excellent little pharmacy. Lovely staff.”

“It's a small but good pharmacy. Great customer service. The pharmacist has great overall knowledge.”

“Have been using them for quite some time. Very Professional and very helpful. Scarlett went out of her way to help me out on a number of occasions.. Keep up the good work..”

“Great people and always great advice”

“Best pupcakes ever, thank you for making the birthday boi's day special.”

“Professional and friendly service, very responsible, and reliable. This pharmacy offers a variety of selections and fair prices. I am a loyal customer of this pharmacy. Professional team, fair treatment, diverse medications, and enthusiastic and responsible service.”

“Prescription is always ready,very helpful and friendly staff”

“Great service from friendly staff. The pharmacists are helpful and will bend your ear with the best advice for grandpa's ailments or little Jimbo's bad breath. Give them a whirl.”

“Small shop but they've packed a lot in of stuff and the pricing is extremely cheap!”