First home buyer assistance in Dunedin

“I wanted to take a moment to share my experience, my positive experience, with Edinburgh Reality - Dunedin. And, no, this is not a paid add. This is real. When I moved to NZ, many people warned me about rental companies, so I was hesitant at first, but now I will gladly use and recommend Edinburgh in the future. I had an unfortunate situation in that after I signed a contract for a rental property I noticed black mould in many places that I didn't notice on my first visit. Quite promptly, Simone, one of the managers, got involved and sorted a cleaner to come clean and inspect it. It turned out the problem was worse than I thought and I was getting sick in that place, likely because of the mould. I thought I was stuck, but I got advice form the tribunal and others and amicably worked towards a solution. In fact, the solution that Simone proposed was actually better than I expected. She worked kindly and quickly on my case and in fact found a better place for me, a newer place, and helped me get a favourable weekly rate, too. I was impressed. I was quite worried that I was stuck in a horrible situation, but Simone and the team sorted it out quickly, kindly, and professionally. For that, I am grateful as it saved my trip in NZ, turning a negative experience into a positive one. Thanks, Simone! And thanks to the team at Edinburgh for solving this issue swiftly and amicably. I wouldn't hesitate to use them again. In fact, I found everyone there to be quite friendly, from management to receptionists and even to their contractors. I'm glad I went with them.”