📍 105 Hastings Street, Napier South, Napier
📍 Address: 105 Hastings Street, Napier South, Napier 4110, New Zealand
📞 Phone: +64 6 835 8861
🌐 Website: pascoes.co.nz
Bought some earrings there about 3 months ago and took a broken one back to be fixed. No interest in help and sent me to Michael Hill.
Very disappointed in service not very helpful and not really customer friendly
Was surprised to be denied service to have a watch strap changed when the previous year they were happy to. Apparently a policy change meant they no longer wanted to be paid for literally 2min work, especially as the store had no other customers at the time. Who ever heard of a business turning away business. Took my money elsewhere.
The staff at this shop are so rude! Specially a blonde overweight old lady. She has no customer service skills! I was looking to buy a present and she was not helpful and rude to me. They definitely need training at how to talk to customers or this lady needs a job that makes her happy, because at the moment she is miserable.
Discussed in the service here , went in to buy a gift for my daughter's birthday, was asked to remove My hat , lol its cols and I have little hair , where did it become acceptable to wear a mask covering my face in a shop but not a beanie on a cold day , I'm a responsible adult looking to purchase a gift not a teenage thug looking to rob your store ,
Very good customer service and humble staff. One of the staffs helped me to select perfect gift for my wife. They showed me all the things very patiently.
Napier store. Worst customer service ever experienced. Shopping for 2 wedding bands. When they could finally be bothered serving us, treated us like shoplifters. Thankfully Micheal Hill treated us with more respect. Should never judge a book by the cover or cap. Yr loss.
Pascoes The Jewellers is located at 105 Hastings Street, Napier South, Napier 4110, New Zealand
You can contact Pascoes The Jewellers at +64 6 835 8861
You can find directions to Pascoes The Jewellers by following this map link
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