Knox Dental Centre | Lumino The Dentists

Photos

Reviews

1. Kathy ZHANG ★☆☆☆☆

   I attended a teeth hygiene appointment today with Mildred Reburiano, and the service was COMPLETELY UNACCEPTABLE!!!!! I was seated at 4:04 pm, and the entire "cleaning" was rushed through and finished in less than 20 minutes — including teeth polishing. When I questioned how this was possible, especially when their website clearly states appointments take 45–60 minutes, Mildred Reburiano tried to point to a broken clock to justify the rushed session. When I showed the real time on my phone, she casually brushed it off without any apology or effort to correct it. Despite not having a professional clean for over three years, I was told my teeth were "already clean, and I am good at flossing" — an utterly careless and dismissive comment. It was obvious she had no intention of doing a thorough job. I can still feel plaque on my teeth even after the session, proving it was not done properly. Instead of taking responsibility, Mildred wasted time making irrelevant personal conversation, ignored my clear requests, and treated the appointment like a box-ticking exercise rather than a genuine healthcare service. I am more than willing to pay for a proper, thorough teeth hygiene service, but today's visit was COMPLETELY NOT WORTH IT!!!! The appointment felt UNPROFESSIONAL, RUSHED, and showed a complete LACK OF RESPECT FOR PATIENT CARE!!!!! I raised my concerns with reception immediately after. Absolutely would NOT recommend this clinic based on my experience today. Patients deserve better.

   almost 10 months ago
2. Tom Stannard ★★★★★

   Highly recommend. I needed two fillings and the team were efficient and professional. The experience was overall painless. Thank you very much.

   almost 11 months ago
3. Eddie Kongwatana ★★★★★

   One of the hands down best dentists I’ve ever been to. Grady is absolutely fantastic. Great at explaining everything, what she is doing, why she is doing it and what your choices and options are. Her calmness, kindness, confidence and communication is second to none. Definitely recommend and good at what she does!

   1 year ago

1. Shaun Blondell ★★★★★

   I recently changed dentists to Knox Dental Centre and was made immediately welcome from the moment I arrived by a very friendly receptionist. My dentist Chuen Lin was absolutely brilliant making me feel at ease from the moment I sat down in the chair. After my examination Chuen Lin then explained the repair procedure and associated costs of the treatment prior to undertaking any repair work which was very reassuring. My only regret is not coming here sooner . Great work team !

   almost 2 years ago
2. Louise Lamb ★★★★★

   I can't recommend Chuen Lin enough! She was extremely gentle and reassured me throughout the whole procedure. Will definitely be coming back on a six monthly basis with the lumino dental plan. Thanks to the A++ team at Knox Dental!

   almost 4 years ago
3. philippa wilson ★★★★★

   Best dental experience ever awesome team. Jacob Grieve is an excellent practitioner. Warm, engaging, informative , efficient and talks you through every stage of the procedure to inform guide and communicate . Today he did an exceptional job of my tooth that required a porcelain crown , but he did a filling that just looks astounding!!!im so impressed !!! He deserves every accolade this level of service and finished work is truly exceptional.... will be telling all my friends who have been peering into my mouth going wow!!!

   almost 5 years ago

1. Barbara Perry ★★★★★

   Very impressed with the quality of care and excellent treatment from Jacob Grieve. In particular he did a fabulous job rebuilding a front tooth of a family member which had cracked. No easy task! The practice is very well run and professional. Many thanks.

   more 6 years ago

FAQs