Domino's Pizza Napier City

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Reviews

1. Neill Leonard ★☆☆☆☆

   got my pizza order completely wrong and said theyd send me another one, didnt mention i had to give the wrong pizza back and then made a massive deal about it fully disrespecting me over the ohone and at my own house. The worst customer service ive ever dealt with and just the worst and cheapest employees

   almost 5 months ago
2. Shehrin Tabassum ★☆☆☆☆

   Horrible experience last night! We ordered three pizzas. All three were dry, overbaked and lacked sauce and cheese. The dough was super dry and cardboard like. Do not recommend at all.

   almost 7 months ago
3. Denise Ebbett ★★☆☆☆

   We bought 3 pizzas tonight & we were very disappointed. There was no pizza sauce on the base which made them absolutely tasteless & dry. The thin base was like eating cardboard. Such a waste of money considering we bought the same 3 last week & they were beautiful & tasty, hence us returning tonight. Denise Ebbett.

   almost 7 months ago

1. Delta Dingo ★★★☆☆

   Domino’s Napier City – The Party, the Pineapple, and the Floppy Chips When it comes to a feast, Domino’s Napier City certainly delivered—literally. But let me break this down because this meal had more plot twists than Game of Thrones. First up, the Hawaiian pizza. It came to the party, but let’s be honest, it forgot its pants. With pineapple pieces so sparse I could count them on one hand (and still have fingers left to pick up a slice), it felt more like a tropical suggestion than a full-on luau. Now, the chicken pizzas? Oh, they were chef’s kiss. Absolute perfection! Juicy, flavorful, and with toppings so well-distributed, they were practically symmetrical. Honestly, they carried the entire meal like a pizza MVP. The crispy chips, though? I don’t know what happened here. They came out floppier than Transformers 3—big budget, no backbone. I was hoping for some crunch, but instead, I got chips that seemed to be auditioning for a role as mashed potatoes. As for the large onion rings, I think Domino’s is redefining “large.” You pay a premium price expecting a golden bouquet of crispy joy, but instead, you get half an onion and a prayer. Not bad, just... minimalistic. The garlic bread was a surprising hero in this story. Warm, buttery, and just the right level of garlicky goodness. If Domino’s ever enters the carb Olympics, this bad boy’s bringing home the gold. Delivery? Spot on! The driver was friendly, courteous, and so efficient that the food even arrived ahead of schedule, which is practically a miracle in the fast-food world. Final thoughts: Domino’s Napier City is like that lovable but unpredictable friend. They might forget the pineapple and send limp chips, but they’ll also surprise you with glorious chicken pizzas and killer garlic bread. Would I order again? Probably—just with a side of hope for crunchier chips and more generous onion rings.

   1 year ago
2. Mel Campbell ★☆☆☆☆

   Don’t buy from here they rip you off, mess up your orders and don’t even refund you. They had the audacity to talk back to me and argue about my customized order and didn’t even refund me the correct price. Disgusting service. The picture attached was a customised pizza that we had made meat free. See the meat on it? They are so rude, hung up on me and played stupid. I would NEVER recommend this place to anyone cos they aren’t going to be nice when THEY mess up your order, and make up excuses as to why it was over twenty minutes late and cold. I’m honestly just going to try for a chargeback to my card cos at this point it feels like a scam. Eat out of the gutter, you’ll get better service.

   almost 2 years ago
3. Loraine Gibbs ★★★☆☆

   Menus should be clearer with pricing. TV advertising says $10 lunchtime pizza with your choice of 2 sides. It should clearly be listed which ones are in that price bracket

   almost 2 years ago

1. Lauren Brook ★☆☆☆☆

   Go to a different dominos/pizza place. Living paycheck to paycheck means dominos is our weekly splurge - but they seem intent to ruin it with their subpar and mistaken topings, late or misdeliveries- and then blaming it on us, and even making us drive to the store to get replacements or refunds- WHEN WE GOT DELIVERY IN THE FIRST PLACE. We let it slide for months when it was just the toppings but NOW, after multiple back-to-back orders have been completely stuffed up- if they've gotten to us at all- we've had enough!! If this wasn't bad enough, the customer service has been attrocious- a short tempered female (this week) and an accusatory male (last week) were the last 2 weeks supervisors we've spoken to. Blaming the customer who has photos and the receipt and is just asking for it to be rectified is actually ridiculous. Especially when you're talking about ALLERGIES!! Often our dominos order is marked delivered 5-10 before it actually arrives, which added to the confusion and delay in organizing a replacement meal. I'm sitting here, 2 hours later, so hungry that I'm nauseated, waiting for the 2nd attempted delivery of our pizza- no apology or compensation, 4 phone calls later. Ps we chose the deliver in person option, and we've been pacing and watching out since before it was due to arrive so we know it wasn't left at our door.

   almost 2 years ago
2. Richard Banks ★☆☆☆☆

   If you’re looking for a sad piece of bread with an abhorrent amount of cheese, little to no toppings on it, and made with zero love by underpaid, undervalued staff, then look no further! Not my first time having a bad experience either!!

   almost 2 years ago
3. Tara Walsh ★☆☆☆☆

   I have to be a Karen here, sauce didn’t come with side, and side arrived cold. I called and all they offered was to deliver was the sauce to a cold side- bad customer service, no apology just your standard gen z indifference.

   almost 2 years ago

1. Harvey Anderson ★☆☆☆☆

   The custom service was good but we had to wait an hour for a pizza that is missing a lot of spreads

   almost 3 years ago

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