Staff and Veterinarians were amazing, kind and very helpful. Will help if in an emergency care and financial options are available. Afterpay is also an option. Would definitely recommend to any pet and their owner. A+
Contacts & Location
📍 Address: 102 Cranford Street, Saint Albans, Christchurch 8014, New Zealand
📞 Phone: +64 3 355 6743
🌐 Website: ourvetsstalbans.co.nz
Photos
Reviews
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Jean Serjeant ★★★★★
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Being Myself ★★★★★
We leave our cat here 2-3 times a year whenever we are out of town. The staff there know her and greet her like an old friend. She is well fed, gets plenty of attention and the facilities are clean and well managed. Couldn’t be happier with this place.
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Green Goddess ★★★★★
Excellent care of both nervous cat parent and the cats themselves. The young woman I dealt with, both at drop off and pick up, clearly has an infinity with cats and I was super impressed with her handling of both cats. I've used this cattery before and will use again without hesitation.
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Sonya ★☆☆☆☆
I would never use this cattery again. I was disgusted at the state of it. I visited it 3 times in space of 24 hours, and each time it was filthy. It was dirty, unkept and stunk of urine. When i unexpectedly arrived early on my 3rd visit, as i was concerned about my cat. They were about to leave and had not even bothered to clean the cage. It was soiled and saturated with urine. I was very underwhelmed by the young woman who oversees it. She appears not to have the knowledge, integrity, or heart to be working in such a place. Left gutted that such a place is allowed to continue.
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Danielle Fraser ★★★★★
Excellent facilities and wonderful staff. I always feel relaxed when I leave my little friend here
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Kerrie Jacobs ★★★★★
The team are fabulous and it's lovely that they care so much. I never have any concerns leaving Pernod there and fully trust the team to keep her safe.
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Kimmi Marsh ★★★★★
Amazing place. Looked after my cat every Christmas and holiday for years upon years. My cat would walk straight in and not look back once he arrived at Cats on Cranford. He was so comfortable there and the staff are so loving. I would never suggest any other place. The convenience of the vet next door is amazing too, as they were able to vaccinate him and properly care for him in his old age whenever he was staying at Cats on Cranford.
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Brian Wood ★★☆☆☆
While the staff are friendly and they were able to accommodate a xmas booking with only a few months notice, the level of care or lack there of was obvious when it came time to pick the cat and bring her home. Basic instructions on feeding and care were ignored completely. Only half the amount of food provided was given for the 2 week period and we have never seen the level of stress,anxiety and weight loss with any other cattery she has been to over the years. Do not think the cat was intentionally mistreated and the facilities are clean and fairly standard however do not think the level of care or attention is at the level most pet owners would expect and hope more attention is paid in the future however we will not be taking that chance.
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FAQs
What is the address of Cats on Cranford (Ourvets)?
Cats on Cranford (Ourvets) is located at 102 Cranford Street, Saint Albans, Christchurch 8014, New Zealand
What is the phone number of Cats on Cranford (Ourvets)?
You can contact Cats on Cranford (Ourvets) at +64 3 355 6743
How can I get to Cats on Cranford (Ourvets)?
You can find directions to Cats on Cranford (Ourvets) by following this map link