📍 34 Chapel Street, Mount Maunganui
📍 Address: 34 Chapel Street, Mount Maunganui 3110, New Zealand
📞 Phone: +64 7 578 5866
🌐 Website: spashop.co.nz
We used Hot Spring Spas to order another cover for our spa pool . It was ordered and we were not charged till collection Very happy with service
Really pleased with our spa pool purchase and the service and installation we received from Hot Spring Tauranga aka Ford Spa Pools. Jason is excellent to deal with. No pushy sales talk. He listens to what you are wanting and gives great advise from many years of experience. It was vey helpful to be able to try out different spas too. Rob and Hamish handled the delivery and installation, with clear instructions on maintenance. Everything went very smoothly. Thanks all.
Both maintenance staff completed the work on our spa very quickly and efficiently. They also answered a few questions regarding ongoing maintenance and the weekly, monthly maintenance that we complete ourselves. Many thanks.
Jason Ford and the team at Hot Spring Spa's Tauranga sold us the perfect corner spa pool for our small space, and have been regularly servicing it ever since, supplying us with all the products required, as well as the perfect outdoor umbrella. They have recently organised a new spa pool cover to be made - as the sun had finally got to ours after 10 years. The staff are all great to deal with, and we appreciate the great customer service and ongoing support provided with our original purchase.
Poped into store today to grab sime products for our spa-the staff member on was great, I also grabbed a bottle of the Inspiration spa oil, -Tranquility-it is lovely, put 2 capfuls in our spa tonight and a really lovely fragrance,will be back for more.
There is nothing better than bonding with family members in our Hot Springs spa pool. It's a great way to really relax and unwind or warm up after a swim at the beach. I know that Jason and his team at Ford Spas provide not only a quality product but quality service as well.
Recently purchased a new Spa. Communication was great and they were very professional and accommodating with installation. Highly recommend Ford Hpt Spring Spas.
Thought it’d be a good idea to buy a quality spa. Asked the lady in the store multiple times if it was quiet as it would be beside our bedroom and outdoor area. She assured us it would be. Turns out it’s extremely loud when running, even their own technician said so. The spa pool lid was also a completely different colour so looks funny. Hot Springs response was to offer to buy the 6 month old spa back off us for $7,500 less than what we paid for it!! So we would have lost $7.5k for owning the spa for 6 months. I went to Hot Springs Head Office, they said each retailer can do what they want and they provide no overall guarantee. So their “good name” doesn’t mean anything. Friends have a Silver spa and others have an Alpine and they’re both 10x more quiet, look far better and are cheaper. Gutted to pay so much thinking we’d get high quality and it’s been the total opposite.
I needed a part of my spa to be repaired and the team were fast and so efficient, this is the second time I have had a repair under warranty and they have been so understanding and great. I am so so happy I brought my spa from Hot Springs. It is heaven and the service is five star!
Hot Spring Spas Tauranga is located at 34 Chapel Street, Mount Maunganui 3110, New Zealand
You can contact Hot Spring Spas Tauranga at +64 7 578 5866
You can find directions to Hot Spring Spas Tauranga by following this map link
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