Dominion Road Surgery

Reviews

1. Matt Love-Smith ★★★★★

   5 star customer service. Mark of a good business is how they deal with situations when things go wrong. My package was delivered faulty. This pharmacy was all over it. Responded quickly to emails, called me to check that I was happy with the proposed solution. Then provided next day courier replacement. Superb response and I would highly recommend them

   almost 7 months ago
2. Neil Campbell ★★★★★

   My wife and I have been a patient of this surgery since 2002. We are very satisfied with the service and medical care of this surgery. We have found Dr. Karthak, Dr. Basu and the nurses and reception crew to be helpful, friendly and very professional.

   1 year ago
3. Frank Wang ★★★★★

   I had my first visit to this GP practice recently and was really impressed with the experience. The clinic was quite busy, but everything was handled smoothly and professionally. A special thank you to Richa at reception—she was calm, kind, and incredibly helpful throughout. When the waiting room ran out of chairs, she brought one out from the office so we wouldn’t have to stand. It was such a thoughtful gesture and really appreciated. I also want to thank Dr. Basu, who was not only professional but also very considerate and attentive. As a patient, it meant a lot to feel truly listened to and looked after. Overall, a very positive experience—thank you to the whole team!

   1 year ago

1. Santu Garage Limited ★★★★★

   Dr. Karthak is an exceptional doctor who truly cares about his patients. He listens attentively to all your concerns and takes the time to talk to you without any rush. His calm demeanor and thoughtful approach make you feel valued and understood. He always provides the best solutions, ensuring you leave with clarity and confidence. Highly recommended!

   1 year ago
2. Sajid Khan ★★★★★

   I am ready to enrol here even though I have to travel from far. Local doctors enrolment sucks, I really to complain and I would suggest if possible, get your enrolments done with such GPs. Mr Basu, ppl at reception they are really friendly, even they attend you so well on call, simply wow.

   almost 3 years ago
3. Mushfiq Ahmad ★★★★★

   This practice I have been with for the last 18 years. Starting with the Doctor King Karthak is a caring empathetic and humble knowledges Dr. His team very cooperative and caring like him. Reception amazing.lots of parking. I personally have recommended many patients as the amazing care in this practice is worth observing and getting.

   almost 3 years ago

1. Tommy Sanada ★★★★★

   I & my family have been with Dr.Karthak almost nearly 20 year. He( Dr.Karthak ) & His wife( Roselin ) are very kind and very good hearted people. We are vey blessed to have such a wonderful doctor. May God Bless you & family forever.

   almost 3 years ago
2. Aryan pandya ★★★★★

   I am visiting Dominion road surgery Since 2012 for routine checkups. I would say their doctors (Dr.Basu & Dr.Karthak) are very friendly,kind and experienced in their field . In Past I always had a trouble with their receptionist as She hardly pick up the call & never followed up any queries or calls but Recently I visited and found out many changes in administrative which is much more professionalise. Specially my phone was answered within 1st attempt and appointment booked without any problem.In couple of days again I made call to know my test results as somehow it wasn’t showing on “Manage my Health” app and Dr.Karthak was the one who picked up the call and He transfer my call to Practice Nurse Jennifer then I provided my details and within 2 minutes I received my results via email which was prompt & hassle free and she followed up until my all queries solved . Thanks to Jennifer & Dr.Basu and I hope I will get the same service in future.

   almost 5 years ago
3. Arya ★★★★★

   I am visiting Dominion road surgery Since 2012 for routine checkups. I would say their doctors (Dr.Basu & Dr.Karthak) are very friendly,kind and experienced in their field . In Past I always had a trouble with their receptionist as She hardly pick up the call & never followed up any queries or calls but Recently I visited and found out many changes in administrative which is much more professionalise. Specially my phone was answered within 1st attempt and appointment booked without any problem.In couple of days again I made call to know my test results as somehow it wasn’t showing on “Manage my Health” app and Dr.Karthak was the one who picked up the call and He transfer my call to Practice Nurse Jennifer then I provided my details and within 2 minutes I received my results via email which was prompt & hassle free and she followed up until my all queries solved . Thanks to Jennifer & Dr.Basu and I hope I will get the same service in future.

   almost 5 years ago

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