McDonald's Albany

Reviews

1. Vaughn ★★☆☆☆

   The inside is very clean and nice and the staff are friendly and helpful but the food wasn't great. My chips were stone cold the burgers were barely warm and I ordered off my phone and asked for diet sprite but it was normal so It couldn't even be drunk because my friend who was with me has diabetes and the mc chicken patty was really chewy? I've never had that from any McDonald's

   almost 6 months ago
2. J M ★★★★☆

   Food came out quick, quality was good, taste is as per usual! Tried out the new Chicken McWings but unfortunately the hot honey sauce had already sold out by the afternoon

   almost 6 months ago
3. Nesh khalifa ★★★★☆

   Bought an iced chai here. It was nice but a bit too sweet. Customer service was okay. The drive-thru was really busy.

   almost 7 months ago

1. Brendon Siebers ★☆☆☆☆

   Worst McDonald’s on the shore if at all possible go to any other location. Consistently poor slow service. Never been through drive through and not had to park up and wait. Even when I was the ONLY car in the drive through. And when they get your order wrong and trust me they will at least once every second order good luck trying to get your missing item. It will take a while to get a response you will get a code that you can’t use at drive through and when you go in they have to find an manager and it takes a good 15 minutes to get your item. If your unlikely enough to go through drive through when it is empty the staff may not be paying attention and it will take a few minutes before you can even order and that’s before you have to park up and wait for it. Go to any other store and you will get better service.

   almost 7 months ago
2. Kai Zhang ★☆☆☆☆

   Dear McDonald’s Customer Service, I am writing to express my dissatisfaction with a recent experience at your restaurant. My wife purchased a special color-changing cup, but unfortunately, the cup does not work as advertised. She sent me a photo of the defective cup, and since I was passing by your store after work, I went in and asked to exchange it for a new one. However, when I showed the photo to the staff, they refused to help and insisted that I must bring the actual cup back. I explained that our home is quite far away and that my wife had already provided me with the photo as proof. Despite this, the staff declined my request. I found this response very disappointing, as I had both proof of purchase and clear evidence of the defective product. I believe the situation could have been handled with more understanding and flexibility. As a loyal McDonald’s customer, I kindly request that McDonald’s consider replacing the defective cup without requiring me to bring it back, and I also hope that staff can receive better guidance in handling such situations in the future. Thank you for your attention. I look forward to your response.

   almost 9 months ago
3. Tritip K ★☆☆☆☆

   The worse McDonald on the shore, super slow service! Staff are so slack and they don’t care if it’s busy. They work well only when the Tall guy who is a Manager hassles them to work faster.

   almost 2 years ago

1. Brendon Morris ★★★☆☆

   Chips felt like they had just come out of the fridge, most of our 7 burgers (6 people eating) looked like they'd been used as hockey pucks and the drinks were more ice than liquid. Nice clean restaurant though.

   almost 2 years ago
2. Katulis Wawa ★☆☆☆☆

   Saturday July 29th, 2023 @ 9 pm. whoever the name of your manager wearing black/ dark uniform, big build (overweight/ fat whatever words you want to use), is really disgusting. He didn't wear any hairnet/ cap to cover his curly hair and I saw him picking up his nose! not rubbing his nose, he literally picking up his nose, in the food area!!! I wish my hands fast enough to grab my phone and film it to catch him!!! whoever own this branch really need to take actions!!!

   almost 2 years ago
3. Daddy Keith’s Blessing ★★★★★

   Finally McDonald made the right coffee for us. Not bitter not too sweet. Not burn milk and not cold. After a long time drinking coffee. We found a right barista for this large mocha. Made into perfection. Thank you for this coffee. You made our day. Will definitely come back for my mocha. Super clean store too despite of very busy time. Well organised and staffs are friendly. I’ve got my order correct. No frame at all. Cheesy pleaser with Mayo and steam buns. Easily transacted with a young fella. Best of luck guys. Thank you.

   almost 3 years ago

1. Aeon The Destroyer ★☆☆☆☆

   Sick of getting the wrong order, it even had a slip on top of the burger box showing what I had ordered. Perhaps if you actually give people what they pay for instead of just whatever your underpaid staff feel like people might give you better reviews or be inclined to come back. I fully expect someone to reach out to me about refunding my meal because this is a joke.

   almost 3 years ago

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