Women's Assessment Unit

Reviews

1. Nino-Naomi Nish ★★★★★

   Recently I had to have surgery. The staff were absolutely amazing Gynecology made me feel at ease and guided me through a quick recovery. Thank you.

   1 year ago
2. Prince ★☆☆☆☆

   Truly horrible experience with them, i tried to reach our midwife she was off and she gave me her colleague contact number i text her for help and she also gave me women assessment contact details. I rang them first of all there were some bunch of ladies behind, they were laughing so loudly even I struggled to hear and even when i try to explain she couldn’t hear anything from me. Finally she got my wife details she ring her and told her to contact her midwife that makes no sense to me. I would like to suggest to the management need to teach some manner and train them how to speak someone, may be someone like us really in trouble. They should take there job seriously because people life depends on it. I hope i should hear from someone soon. Kind regards

   almost 2 years ago
3. Jessica Wu ★★☆☆☆

   Most staff are friendly and caring. However, some of them are arrogant and unprofessional,especially a Midwife named Roxana, very rude and doesn’t care about whether her attitude would place a new born preterm baby in unnecessary danger. When my baby needed to go through phototherapy because of jaundice. The staffs there didn’t check the temperature before putting my baby there for more than 10 hours. The temperature setting was 36.5 degree.My baby was very unsettled and looked frustrated. When I asked the help from the staff, and raised the question whether the temperature was too high, I was criticized being too anxious and said that the temperature in the womb is 37 degree. And assure me that the baby will be checked regularly every 3 hours and not to worry about it. However the night shift staff only came once and I checked the booklet and it indicates clearly that the eyes mask needs to be removed every 4 hours. I raised this to the staff, roxana looked angry and refused : ‘only one mask for each baby, this is the rule here for more than 10 years she has been working there’. The next early morning my baby looked very tired and I requested for a check for baby. The temperature was 38.4 and they quickly reduce the temperature and open the windows and letting my baby out. I asked pediatrician and other midwives about appropriate temperature for that phototherapy. They all said that it should be 27~ 29 degree. 36.5 is way too high：“cooking your baby”. I was very angry about such unprofessional and careless behavior towards the night shift Midwife Roxana. She seems to very reluctant to work as a Midwife as she doesn’t show her effort to help a preterm baby who was struggling under the higher heat phototherapy. She didn’t even try to enter the room to check if the baby is okay.

   almost 4 years ago

1. Lova Lindhe ★★★★★

   Had a lovely experience at the Women’s Assessment unit today. Staff was really helpful and friendly and the male obstetrician who performed the ECV on my was amazing. He was calming, explained the procedure well and kept checking in that I was feeling ok. The whole thing took under a minute and was not painful. For anyone that feels uncomfortable about an ECV here - don’t be. You will be well taken care of.

   almost 4 years ago
2. James N ★☆☆☆☆

   Not impressed with the Doctors and specialists at the Womans Assessment Unit. Their arrogance and refusal to consider the needs of the patient and the recommendations of the referring team, I firmly believe they placed my partner and unborn child in unnecessary danger.

   almost 5 years ago
3. Peter Thomson ★★★★★

   Wonderful caring place to start the process of giving birth. But it's important to know why the unit exists. The "assessment" part means that mum has started pre-labour but isn't actively in-labour yet. So a lot of the time at the unit will be in "observation" or "assessment" monitoring mum. You might even be sent home. This isn't because they don't want you there. It's because research shows that's the safest, calmest place to be during pre-labour. We spent many hours in Women's Assessment during the birth of our two little ones. But it wasn't wasted time "waiting" it was a normal part of the pre-labour process.

   almost 5 years ago

1. Alex Tjahjana ★★★☆☆

   Staff members are friendly, caring, and helpful. They'll try all their best to help you. Unfortunately, things can be really-really slow, like any other services provided by the hospital. The area is well equipped, and well maintained. Just read and follow the direction to avoid getting lost.

   more 8 years ago

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