📍 309 Botany Road, Golflands, Auckland
📍 Address: 309 Botany Road, Golflands, Auckland 2013, New Zealand
📞 Phone: +64 9 273 6166
🌐 Website: hellpizza.com
Fast service, friendly staff. my order is ready under in12 minutes. We always get the Lust Deluxe as it really taste delicious.
It isn’t what it used to be… There seems to be a change of ownership. Hells Pizza Botany used to be amazing with friendly staff and tasty pizza but not anymore. The pizza base tasted stale and the toppings and sauce were minimal. Hells pizza never used to be like this. Had been coming here for over 10 years but I won’t be back.
The wait time from ordering to picking up the pizza was short, and the service was friendly. The pizzas were well-cooked with fresh ingredients, which I appreciated. However, both pizzas tasted a bit bland, perhaps the base sauce was missing, too light, or the seasoning just needed a boost. A little more flavour would’ve made a big difference.
I thought school lunches were bad, today mine came from Hell (Botany Downs). We placed an online order for work and I was impressed when it was delivered at the time we asked. Although the Delivery Driver ended up at the wrong building entry, the food was hot and smelt yummy! Everyone enjoyed their pizzas and I was the only one who had ordered the Chicken Demon pasta. Unfortunately when I removed the foil covering from my meal, my first question was "where is the rest of the pasta"? (see photos). I thought I was doing the right thing by contacting the store immediately/ directly and asked if there was an email address or someone I could send my photos through to, because my meal didn't look right. But I was told that they didn't need to see my photos but that this is what it is meant to look like and there was nothing that could be done. The Staff member who I was speaking with, was apologetic but couldn't do anything without authority from his Manager. He said he would contact the Manager for advice on how to handle this one and call me back within the hour. He called back and said the Manager said they couldn't do anything for me. When they prepared this meal, the pasta is all on one side and they have to spread it out in the tray, so there would be gaps in the corners of the tray because the food may not have been spread out enough. This feedback was given to me even though THEY HAD NOT SEEN THE PHOTO OF WHAT MY PASTA MEAL LOOKED LIKE. If you see the photos, it looks like someone has scooped out part of the meal right? So no pasta lunch for me today and I had pretty much wasted my money to be honest. Food is in the bin now, I couldn't eat something that looks like someone else has taste tested first. Then no joy dealing directly with Hell Pizza Botany Downs either. So here I go with my Google review and other reviews that I will post anywhere & everywhere else, because the way this was handled was poor service 100%. p.s we spent about $100 on this online order. Tax Invoice# 58965813
The owner was extremely rude. The pizza had no cheese, no toppings and burnt.disgusting! Absolutely dry bread. Learn how to treat your customers better lady.
Food was disgusting for the money we paid. The paste and loaded chips we burnt and fry. The manager Raj on the phone hang up on us. Things so expensive now days that eating out is a treat and you get served this rubbish. Hells need to be more considerate.
Excellent place to eat veg pizzas although this place could use some music to add the chill vibe you know.
Been awhile since I visited. Used to have lunch (take away) there all the time. Still as good as I remember.
Decided to splurge and order 4 very small pizzas for an exorbitant price. Got home to find they messed it up and ended up with a pizza covered in the most disgusting sauce imaginable. To add to the pleasure the garlic bread is the worst of the big chains. Never again.
Cant remember the last time I had hells and I think the next time I have it It will be the same... bearnaise sauce on pizza sounded interesting.... but it's not... :( too much after the 2nd piece my mouth couldnt handle anymore... garlic bread was nice
HELL Pizza Botany Downs is located at 309 Botany Road, Golflands, Auckland 2013, New Zealand
You can contact HELL Pizza Botany Downs at +64 9 273 6166
You can find directions to HELL Pizza Botany Downs by following this map link
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