Grand Central Serviced Apartments

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Reviews

1. Anna Pierucci ★☆☆☆☆

   The room was substandard. My bathroom had mould in the shower, you could not open the window, it had a very high step to the bathroom which was a safety hazard, the wardrobe door was broken, the cutlery was under the sink, the carpet was stained. On our floor (2nd) there was an open door that led out past what use to be old toilets to a view of mechanical equipment, this door remained open 24/7. The floor smelt of urine. The doors to the accommodation were difficult to open. And as for reception, well that was barely covered. I would not recommend this hotel to anyone!

   almost 2 months ago
2. gallandFamily family ★★★★☆

   Great stay. Fantastic frendly staff. Very helpful. Were able to store our luggage till check on time. Right on the trainline so they went past regularly but not too loud so was fine. There were some children running and yelling down the hallway at all hours though. All in all great stay great price would come again.

   almost 5 months ago
3. Nelisza Mae Muncada ★★★☆☆

   Rooms were old fashioned not really tailored for like luxurious stay. Cleanliness is not that monitored. If you need budget friendly stay you can choose to stay here but if you want quality, this is not it. The bulding is beautiful, it has lots of potential but they're not taking advantage of it.

   almost 5 months ago

1. Anand Reddy ★☆☆☆☆

   Reception was great, room was great for the price we paid. However, did not have hot water (not even warm). Really disappointed... Wife had a cold shower and ended up checking out early to make alternate arrangements. Also had someone arguing with profanity down the hallway at 5.30am in the morning.

   almost 7 months ago
2. Tamadher Tedjani ★☆☆☆☆

   I stayed in a flat for 2 and a half months. When I moved in the room was worse than dirty, it was even disgusting. I tidied up a lot when I arrived. As a result, I left the flat very clean. That didn't stop me from being charged $90 for cleaning when I left. I sent dozens of letters but the Janaka concierge did not reply. On top of that, there is $190 missing from my deposit which has never been reimbursed since February despite various emails.

   almost 2 years ago
3. Thomas Karam ★★★★☆

   Good value for the price. The place looks quite dingy but once I got to my room it was clean and tidy. Good for an overnight stay, the location right next to spark arena is the #1 selling point. Would stay again.

   almost 2 years ago

1. ashleigh dudman ★★☆☆☆

   Overpriced and unwelcoming. When we arrived we were shocked to believe that this place was for holiday -goers and assumed it was only for people who live there. The room was okay,but the carpet was horrendously filthy. The walls need to be repainted and cleaned. It was extremely noisy due to its location and the residents in the building making loud noises. People on holidays should not be situated amongst residents. The fire alarm went off in the middle of the night ,lasting for around 15 minutes. This made us concerned ,as we did not know if it was real. However, one of the residents said it happens often. Knowing this place originally asks for a $350 bond is beyond me however, I am yet to receive the bond we did pay back leaving our total for one night at $280. Not worth the money at all ($215) and not the place to stay if you're on holidays,as you do not feel like it. They also said they had a parking garage, but this was not the case. We were charged $15 to simply park at the front door, not undercover.I wish we had stayed elsewhere. I was told I'd be refunded $60 to compensate, but this offer was taken back,as they stated that I can't have it due to leaving this review....

   almost 2 years ago
2. Hannah Sheath ★☆☆☆☆

   This was advertised to us as “The Grand Central Hotel” but it’s emergency housing and student accommodation. We felt unsafe. It’s way overpriced and they took a deposit when we arrived which as yet, they have not paid back. Yes the place is a nice old historic building but it was dirty and smelly. The restaurant which is still advertised as being opened has closed since COVID lockdowns, the hallways stunk of urine and our room smelt like rotten fish. For a few extra dollars you could stay at the flash hotel across the road. When our shuttle driver picked us up he mentioned that it has a representation of being dodgy. I def won’t recommend or stay here again.

   almost 2 years ago
3. Fraser Moore ★★★★★

   These guys helped us out of a bind when our other accommodation cancelled our booking. They were friendly to deal with. The location being directly beside Spark Arena was really good - a very short walk home after Morgan Wallen. The rooms are pretty standard but the tiled bathroom was excellent. The water pressure was very good. Overall a good place to stay if you're simply using it as a base for a city trip, it's a shame the bar is currently closed.

   almost 3 years ago

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