Wellington BBQs and Fire - Lyall Bay

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Reviews

1. Leanne Davis ★☆☆☆☆

   Visited the Lyall Bay store with my elderly mother this morning. Shop was empty, staff member totally ignored us, messed about shuffling papers and did not acknowledge us at all. When he eventually gave us his attention he was rude & unhelpful. My Mother spent a significant amount on a Nobo heater. We're locals supporting local shops and this was repeat business. After today's experience we won't be returning or recommending this store to anyone.

   almost 3 years ago
2. Tim Myhill ★☆☆☆☆

   Sent my sister and her partner in over the weekend as I want to buy them a BBQ for their new house and I live in London. They were one of only two lots of people in the store yet couldn't get any service. Shocking that two younger females cant be treated as serious customers

   almost 4 years ago
3. jan R ★★★★★

   Absolutely incredible service. The two young guys who delivered my BBQ went above & beyond. !!! They were so helpful, even walking me through how to use it, & setting up everything. Super polite too. Thanks so much.

   almost 4 years ago

1. Brent Nilsen ★★☆☆☆

   Recently bought a couple of heaters from them while in lockdown as I want to support small NZ owned businesses. I had to constantly ring and email to try and get any information re when they may be delivered, I understood that there may be delays currently but never got any information re when I could anticipate delivery, when they bothered to respond to my emails / phone messages left. Quite disappointed in the poor customer service, I know things are a bit crazy at the moment but some basic customer service / communication would have gone a long way, I won't be buying anything from them in future.

   almost 5 years ago
2. Josh Hardy ★★★★★

   Just got a takeaway long black. But they know what they're doing. Their menu looks good to, will be bacl after my surf for a taste. Fyi, they got vegan and vegetarian friendly food

   more 7 years ago

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