📍 128 Albert Street, Auckland CBD, Auckland
📍 Address: 128 Albert Street, Auckland CBD, Auckland 1010, New Zealand
📞 Phone: +64 9 302 1111
🌐 Website: ihg.com
Crowne Plaza Auckland has a great location, making it convenient to explore the city. Check-in was smooth and pleasant. The gym was decent and met basic needs. The room felt a little dated but was still comfortable and functional. Overall, a decent place to stay.
As part of the IHG portfolio, the Crown Plaza Auckland offers a solid, reliable stay with its greatest strengths being its prime location and classic comforts. While the building itself is not the most modern, it possesses a timeless appeal and several attractive features. The true highlight is the spectacular view of the harbour available from many rooms and common areas, which provides a classic Auckland backdrop. The good breakfast buffet is a definite plus, offering a satisfying and varied selection to start the day well. Overall, this property delivers on the essentials of a comfortable business or leisure stay: a good location, reliable service, satisfying breakfast, and those wonderful harbour views. It’s a dependable choice for travelers seeking those core benefits. A sincere thank you to the team for a pleasant visit.
This is a very good hotel. The rooms are spacious, well equipped and spotless. The hotel is centrally located will the marina 15minute slow walk, sky tower 5 minutes and queens Road shops also 5 minutes. The staff are very friendly, professional and courteous where nothing is too much trouble to sort. Thank you to all for making this stay very enjoyable and I highly recommend this hotel.
Crowne Plaza Auckland may not be a brand-new property, but it is exceptionally well maintained and managed with real care. From the moment we arrived, everything felt organized, welcoming, and professional. At the reception, we were warmly greeted by Yuika, who deserves special mention. She was genuinely kind, polite, and incredibly helpful throughout our stay — always smiling and ready to assist with any request. Her hospitality truly set the tone for a pleasant experience. Our room was clean, spacious, and comfortable, with a great view of the city. Everything was in perfect working order, the bed was very comfortable, and the housekeeping team kept everything spotless. The hotel’s location is also excellent — right in the heart of Auckland, within walking distance of major attractions, restaurants, and shopping areas. Despite being in the city center, the atmosphere in the room was peaceful and relaxing. Overall, Crowne Plaza Auckland offers great value, professional service, and warm hospitality. It’s a hotel that understands how to make guests feel welcome. Highly recommended — we would definitely stay here again.
Will definitely stay here again. Such a lovely man checked us in yesterday morning, he totally exceeded all expectations. Lovely comfortable beds, and spotlessly clean room. Right in town too, but quiet. Thank you.
A big thank you to staff st this hotel as we had to make a last minute booking due to a flight delay. They kept the restaurant open, sourced rooms and were so accomodating. I also need to add the beds are amazing!
Really fascinating hotel in the Auckland CBD area with great facilities. Stayed there a few times, you can’t really go wrong with selecting this place. The staff are very helpful and friendly and are efficient with check in and check out process. The rooms are spacious and clean and prices are very affordable. You can get a room in one of the top floors and have a great view, and the Sky tower is within walking distance from the hotel. I took a few pictures of a view from my hotel room. I would heartily recommend this place to any kind of traveler.
Beds were really nice and comfortable. How ever the buffet was terrible not like it used to be. The food was all cold and they barely had anything on the plates for you to grab. The rooms could do with a little bit of a refresh. It’s also very hard to get in side with the construction. Had some wifi problems too. Not enough power to flush the toilet properly I had to flush 3 times. Some of the staff were trying to make us pay extra for breakfast. I’m not rushing to stay here again. Please lower your prices or fix your hotel. We always stay here and this shocked us terribly. Also we heard somebody’s power went out and they were banging on the wall trying to get somebody to come. It’s sad I have to write this review.
Crowne Plaza Auckland, an IHG Hotel is located at 128 Albert Street, Auckland CBD, Auckland 1010, New Zealand
You can contact Crowne Plaza Auckland, an IHG Hotel at +64 9 302 1111
You can find directions to Crowne Plaza Auckland, an IHG Hotel by following this map link
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