📍 3058 Great North Road, New Lynn, Auckland
📍 Address: 3058 Great North Road, New Lynn, Auckland 0600, New Zealand
📞 Phone: +64 9 825 0274
🌐 Website: godfreys.co.nz
Bought a Bosch bagged vacuum cleaner on Tuesday. Absolutely amazing! I’m very impressed with the performance and quality of the machine. The in-store service was also excellent — friendly, helpful, and made the whole experience great.
I went to the store to buy a vacuum bag but wasn't sure which vacuum model I had. The salesperson went above and beyond to help me find the correct bag. The service was excellent — truly outstanding! I highly recommend this store.
I bought a vacuum cleaner from this store today, and I couldn’t be happier with my experience. The staff was incredibly knowledgeable, patient, and went above and beyond to help me choose the right model for my needs. He explained the features clearly, gave me honest advice, and made the whole process stress-free. The service was outstanding from start to finish—friendly, professional, and genuinely customer-focused. I left the store confident in my purchase, and the vacuum cleaner has already exceeded my expectations in performance. Highly recommend this store for anyone looking for quality products backed by excellent service. I’ll definitely be returning for future purchases!
Recently bought a vacuum cleaner from this store and had a fantastic experience. The staff were extremely knowledgeable and provided top-notch service. Really impressed with their professionalism and support, highly recommend.
Met Anand and just bought Hover 1 power. Excellent customer service. Well done Anand.
Very disappointed with the service and online purchase and delivery process. Waited over 12 days for an online purchase to be delivered and I am literally in Auckland. Thought buying online would be convenient and save me the hassle of going into store during the working week. After emailing customer service they couldn't be bothered helping or offering a refund of the delivery charge. It's all good, these old fashioned businesses like Godfreys will eventually die out if they don't keep up with consumer expectations of this century. Retail and consumer goods have a higher online presence these days but I think this business must be run by some oldboys club that will be the next Kodiak or Nokia. Don't buy from them, go to JB HiFi.
Re Anand, CSR at New Lynn branch Visited for getting my machine for service. I was just mesmerized by the way he communicated, professional yet friendly and very knowledgeable & educative in what & how to get best out of my machine. Well done, highly commendable. Nalin
Really disappointed with the service and recommendation. I wanted but a Dyson Cordless Vacuum . I very specifically asked for Dyson as I have a old V8 which still works amazing . I wanted a unit with bigger battery and wanted to get a latest Dyson. The sales rep assured me they Dyson is rubbish and go with Tinco. I was told things like its much superior and better for kids with hay fever . Been a year and a half I have had to give the vacuum 3 times to get it fixed. It finally died on me today again half way vacuuming. I would expect a 1000$ vacuum to work better or at least your sales rep would not have pushed it on to me when I asked for Dyson. Never visiting your store again. I have thrown it in the rubbish and gonna get a Dyson from Harvey’s tomorrow . Please do your research and don’t trust the the sales rep in this shop
Godfreys New Lynn is located at 3058 Great North Road, New Lynn, Auckland 0600, New Zealand
You can contact Godfreys New Lynn at +64 9 825 0274
You can find directions to Godfreys New Lynn by following this map link
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