📍 58 Miramar Avenue, Miramar, Wellington
📍 Address: 58 Miramar Avenue, Miramar, Wellington 6022, New Zealand
📞 Phone: +64 4 380 8855
🌐 Website: peninsulamedical.co.nz
0/5 stars! The young blonde receptionist on this morning needs to inject some interest and professionalism into her interactions with patients. She seems totally disinterested in how she greets patients. No smile or personality evident.
Dr Bea was super awesome during the appointment, highly recommend!!! Talked me through the whole situation!
Doctors are great if you can get past the gatekeeper reception staff. Personally I resent having to give a description of my reasons for booking an appointment to non medical staff. My most recent attempt at booking an appointment for shortness of breath due to chest infection, was to call back tomorrow. Glad to know that the reception staff are trained to triage patients - ridiculous.
Young polynesian male receptionist is very rude when he answers phone and then starts yelling on phone when things were misunderstood from my end. At the end of the day whether customer is right or wrong you should have proper phone manners and be polite. If you want to be in that type of field work then prepare to take on challenges that you don't like. If you don't like it change your occupation. I've been coming to this medical centre for over 20 years with my family and i have never had any issues till now. I really miss some of the previous people who started this centre. It is really sad to see what PMC has come to with the lack of respect for their customers and patients. The current Receptionist people are appalling! I'm sorry to say but I am registering me and my family at another medical centre.
I had some sports injury this morning so called the clinic between 11:30 am to 12pm asking if I could see a doctor in the afternoon. I wanted to make sure it's not serious as I don't want to have to go to ED tomorrow if it gets worse (Saturday tomorrow so the clinic will be closed). I was told a triage nurse will call back. I waited for two hours and called back the Medical Centre, the receptionist on the phone said 'your name is on the list, you will get a call'. I thanked him and waited longer but by 5:30pm I didn't get any call and I realised that it was already closed. I'm not happy with the service I have received.
If you expect to get an appointment without waiting at least a week to see the doctor then I would suggest visiting anywhere else. I haven’t been able to see my usual doctor for the last 3 visits and on my most recent visit I was rushed out within 5 minutes and told “we don’t have time to discuss that” when I brought up getting a simple prescription. Not only do I wait weeks for appointments but then when I get one I’m not given the full 15 minutes of my appointment time that I booked. I have no complaints about my usual doctor Chitra as she has always been extremely kind and accomodating but the wait times to see her are just too long.
Would like to thank Dr Chitra, had been unwell for a day or two and called in to see if any available appointments needing to get some antibiotics as I felt like I had some kind of chest infection, the lovely young lady receptionist mentioned no appointments left but will have a doctor call me as it sounded urgent. Half an hour later Dr Chitra called and we discussed my symptoms etc so had a phone consult and she said I sound clogged up and have an infection and will send a prescription to a pharmacy near me as I am all the way in Porirua now. Took her less than 10 mins and I got text that it was sent and to go pick up, since starting antibiotics in the last 24 hours I feel so much better and able to get out of bed! Thank you so much Dr Chitra and the lovely receptionist for helping me!
I waited a week to have an appointment at this medical centre. When I showed up for my appointment at the scheduled time, I was told that I had cancelled my own appointment on the day I made the booking. I only made one call to them that day and that was to make the booking. I even received a text reminder yesterday that I have my appointment today. Receptionist was apologetic but had no explanation why my appointment magically got cancelled. I expected the issue to be rectified and to still be seen today as I had taken time off work. Instead, I am now rebooked in for later in the week and will have to wait another few days to be seen. Very disappointing!
Peninsula Medical Centre is located at 58 Miramar Avenue, Miramar, Wellington 6022, New Zealand
You can contact Peninsula Medical Centre at +64 4 380 8855
You can find directions to Peninsula Medical Centre by following this map link
21 Hania Street, Mount Victoria, Wellington 6011, New Zealand
75 Ottawa Road, Ngaio, Wellington 6035, New Zealand
City, Wellington 6011, New Zealand
331 Willis Street, Te Aro, Wellington 6011, New Zealand
17 Rewa Terrace, Tawa, Wellington 5028, New Zealand
Te Aro, Wellington 6011, New Zealand