Robert Harris

Reviews

1. Felicia September ★★★☆☆

   Hi, Condescending treatment of server at Robert Harris Westgate. Every day, people of colour get treated a certain way because of our skin colour. A brief visit to your coffee shop ended in great disappointment and anger. If you place an order and the person who takes it gives you a number, you sit or stand and wait for your order. A server comes out with half of your order and I say, 'I actually want to take it out.' She says in a very condescending way, 'Well, you have a number, so it means you are eating here.' She takes the plates, not happy, and goes and puts them in a box, discussing it with another server who sneakily looks in my direction. The pies are placed on the table with not a smile. I said, 'I also ordered fries.' She leaves and almost throws the fries at me. It needs to stop. Educate your servers about treating people with respect. Working at a young age is actually working on your CV in the future. If you are given positive feedback, it will stand you in good stead.This young worker needs to be guided.You might be serving your future boss in your real job.

   almost 8 months ago
2. Allison A ★★☆☆☆

   Quite disappointing. Just had breakfast here on a Sunday morning and my partner and I have been having a nice morning until the lady that served us at the til ruined the mood for us. My partner is currently strict dietary restriction so only I could eat out and he’d just accompany me. He just wanted to have a look at the cookies at the register so he lifted the lid but didn’t come closer to sniff or anything, but the lady snapped at us. She was already unfriendly to begin with but she told us off twice rudely so it ruined the mood for us. Please do better in your service as people come to cafes for a nice morning and staff service can affect that.

   almost 10 months ago
3. Ankita Khare ★★★★★

   Nice and cozy place to have morning coffee and breakfast Spinach and feta scones must try !!

   almost 11 months ago

1. Doan Igharas ★★★★☆

   I came in for brunch with my friends on a Saturday morning. The place was quite busy but the line at the cashier was short. I have been to other Robert Harris before so I know I will always get good food. My friend ordered peach iced tea and really enjoyed it. She was almost finished with her drink when she noticed there was a big black ant in her drink. She returned the drink to the staff and the staff just said 'eww' and threw the drink away. When my friend went back to our table we asked if she was offered to get her drink replaced. She said nothing of the sort was said. We must have talked about it too much and too loudly that eventually another staff approached us and asked my friend about her drink. The staff then asked my friend if she wanted a new drink or a refund so my friend said a refund. The staff refunded her and apologised. We told the staff we appreciate her gesture. It was a good save. Appreciate that staff for her very good approach. I loved my bacon and egg croissant by the way.

   almost 2 years ago
2. Amit Sharma ★★★★★

   Fantastic service from the staff yesterday. Food and coffee ☕ was perfect, but most importantly the staff went out of their way to accommodate my kids.

   almost 2 years ago
3. Val Ogorman ★★★★★

   Love going thete as they have friendly, helpful staff, especially with people who have a disability. Toilets available. Coffee and food selection fresh .

   almost 2 years ago

1. Deep aulakh ★★★★★

   what a great place for coffee and delicious meal with great customer service. clean and beautiful environment to be at. I would definitely recommend if someone is after good coffee and meal

   almost 2 years ago
2. Lisa Tamatea ★★★★★

   I normally only get a takeaway almond flat white, but today I stayed and also had tge eggs on toast with bacon, so glad I did, was delicious, so yummy. always leave here happy

   almost 3 years ago
3. Laurina Steele ★★★★★

   Very popular place and I can taste why. Great service, delicious Eggs Bene that was beautifully presented and a great portion. Coffee and the lemon, ginger, honey tea was worth the visit and overall, good value for money

   almost 3 years ago

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