Players Sports - Rackets Pro Store

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Reviews

1. Kyro David ★☆☆☆☆

   Placed an online order during the Black Friday sale and heard nothing. When I finally followed up, I was told the item was out of stock and was advised to look for other stuff, no further updates. been over a week with no resolution, not even sure if i will get a refund, and no clear communication about what happens next. The deal period has passed, and I’m still left waiting. Disappointed.

   almost 3 months ago
2. Aroha Hewitt ★★★★★

   Really good quality products have got a few things from here over the years and always quick shipping and an amazing customer service team.

   almost 4 months ago
3. Margaret Timms ★★★★★

   Good range and helpful, friendly staff. Made selection easy.

   almost 5 months ago

1. MrStealYourShoe ★★★★★

   Tony is very knowledgeable and helpful. Tried many rackets - good deal to try as many rackets and indoor courts for $30.

   almost 5 months ago
2. John Abraham ★★★★☆

   It is good place for your tennis gears and helpful staffs who attend to your needs.

   almost 2 years ago
3. Yiming XIAO ★☆☆☆☆

   Went to their store but no stock. Bought online instead but received a racquet without string. Had to go to the store again to get it strung. However really bad stringing skills… Terrible experience overall.

   almost 3 years ago

1. Haroon Mustafa ★★★★★

   Just called them to ask about squash balls - they deal in Tennis sports but were super helpful going out of the way giving me the phone numbers and addresses where I can find the items i was after. supper delighted and am feeling obliged to give you a good review.

   almost 3 years ago
2. MLN ★★★★☆

   I've had three excellent and one very average experience here. The first three were with the lovely, patient young man who kindly let me test out 3-4 demo racquets in my hunt for a new one. He was knowledgeable not just from a product perspective, but AS a tennis player, which I appreciated. He was also willing to let me really take my time testing a series of racquets, letting me come back more than once to do so, knowing how important this decision is for serious players. The single less-than-great experience was several weeks later, when I visited to see about a re-string and re-grip. The older lady who served me was abrasive and "too busy" - she said as much as I asked what the capacity was for getting a re-string and re-grip. I was brushed off and told the grips were "over there" and a vague gesture off to the left. I am confident re-gripping a racquet myself, but the entire point of visiting a pro shop was because I didn't have time to, and had a game that afternoon. I understand people in customer service are busy, but it is not the customer's fault - that's literally why they are there - to ask for your service! Anyway, I bought a grip and left, a bit frustrated. I was polite, because I've worked in customer service and I know it can be tiring, but it really was such a stark contrast to the pleasant experiences I'd had up until that point. Long-story-long, the shop itself doesn't have a huge amount of stock, but there are some solid staple options. You'll get fantastic service from the young guy, and the courts are well-maintained inside and outside, especially indoors where the netting really makes it easier to have a solid game without worrying about spending half an hour walking around everywhere collecting errant tennis balls!

   almost 4 years ago
3. Samuel Towns ★★★★★

   Amazing customer service I purchased two Wilson prostaff rackets had them strung and delivered. All arrived in record time very very happy with my purchase cant wait to shop again with player sports

   almost 5 years ago

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