First time in town visiting this studio, upon booking the only email I received was a receipt of payment. The morning of, class started at 9am with the studio hours stating it only opened at 9am. Took directions as per maps and found it a little confusing as there is conflicting signage above cafe Lot 2 but access is on the right side of the building - through a door and upstairs (these details should be provided when a class is booked). Arrived at the doors at 9:01am which were locked, to be told at 9:02am when someone came to the door “yoga’s started you can’t come in, sorry”. I explained I was visiting town and one minute late due to finding my way around the building with little info, met with a sorry and shoulder shrug. Going through my emails and the website, information about strict start & finish times isn’t easily available - there’s no mention on the homepage or timetable where you’d select class, nor booking page where you check out. No directions or instructions on the email sent after booking. I deliberately checked through the website and found mention in FAQ’s after the fact. Would definitely recommend improving communications as above as there’s clearly a gap. Genuinely very disappointing handling and experience - will now need to follow the process for a refund.
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Reviews
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Lucy Moeau ★☆☆☆☆
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Teresa Munro ★★★★★
Alma is my happy place. Best start to the day, and the best way to end a busy day. After 9 months of yoga I’m feeling more relaxed and mindful than I ever have.
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Kellie Houlton ★★★★★
ALMA is a beautiful studio with all the right equipment and I had a fabulous teacher in Danielle the day I visited. I live in Wellington, but will be back the next time in in Hawkes Bay
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Megan D'Ath ★★★★★
The teachers at Alma are fantastic, the space is beautiful, calming and high spec'd. The Alma staff are very welcoming and so are the other yogi. There's a great choice of classes and variety of class times to suit everybody.
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Jaime Prickett ★★★★★
Absolutely loving the classes with Danielle, she's an amazing teacher. Feeling and seeing the results already and it's such a beautiful studio to practice in. I would recommend to anyone (and have!). Thanks team :-)
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Bry ★★★★★
Had my first yoga class at Alma today and have already planned to bring my friends and family to next Saturday's class! The studio itself was beautiful & restful, and our Guru (Steve) was an excellent guide on our Yoga journey. His respect and passion for the practice created a calming, restorative, atmosphere - can't wait to get back to it next week!
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Bels ★★★★★
Had my first yoga class at Alma today and have already planned to bring my friends and family to next Saturday's class! The studio itself was beautiful & restful, and our Guru (Steve) was an excellent guide on our Yoga journey. His respect and passion for the practice created a calming, restorative, atmosphere - can't wait to get back to it next week!
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Kimberly Coats ★★★★★
Every class is an absolute pleasure at Alma, the studio is spotless, inviting, nurturing and I love the tea's! I really appreciate the showers and soap because I work classes into my work day as well. Thank you for creating an amazing space and providing such amazing and knowledgeable teachers.
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Sarah Taylor ★★★★★
The calm vibe at Alma is what keeps me coming back. The yoga classes push me in a good way- whether it be physically or mentally, I always seem to have my needs met on the day, leaving either relaxed or revived. The new building is stunning- so much thought and care has been taken with the design- even the bathrooms are gorgeous! But my favourite place of all is the relaxation snug. A hot herbal tea and a sit down after class is the perfect tonic before setting off back into the real world!
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FAQs
What is the address of ALMA?
ALMA is located at 17 Joll Road, Havelock North 4130, New Zealand
What is the phone number of ALMA?
You can contact ALMA at +64 6 877 8208
How can I get to ALMA?
You can find directions to ALMA by following this map link