π Girven Road, Mount Maunganui
π Address: Girven Road, Mount Maunganui 3116, New Zealand
π Phone: +64 7 572 3785
π Website: thebodyshop.co.nz
lovely people/customer service and even better products. love this place for all its happy and welcoming vibes
I love the body shop Bayfair they always give the best service the staff are always warm and welcoming, they also have amazing deals!! Currently they are running a flash sale with some of my favourite products for only $15!! Highly recommend popping in to view they also offer skin consultations and have a lot of product knowledge love love
*Disappointing Experience at The Body Shop, Bayfair Mall* I'm extremely disappointed with the service my wife received at The Body Shop location in Bayfair Mall. On her recent visit, she was falsely accused of theft by a customer service representative. As she was leaving the store without making a purchase, the representative confronted her, implying she had stolen an item. The accusation was made in a rude and unprofessional manner. When my wife suggested reviewing the security footage to clear her name, the representative claimed they didn't have access to the cameras, citing headquarters as the sole authority. No apology was offered, and the entire experience left my wife feeling embarrassed, disrespected, and wrongly accused. *Issues:* - False accusation without evidence - Unprofessional and rude customer service - Lack of access to security footage - No apology offered *Expected Improvement:* - Proper training for staff on customer service and conflict resolution - Access to security footage for local management - A sincere apology and resolution process for false accusations *Rating:* 1/5 stars I hope The Body Shop takes these concerns seriously and addresses the issues to prevent future incidents.
1/5 stars "Disappointing experience! Staff displayed rude behavior, making me feel unwelcome. They seemed to view every customer as a potential thief, creating a hostile atmosphere. No trust or respect. I've never felt so uncomfortable shopping anywhere.
Fantastic as always! Great service, easily located and accessible. Not my regular one so it's good to know this one holds a high standard also
Severed by a wonderful young lady Micah and found a fabulous foundation and Lipps. Soo happy and will be going back
Always the most friendliest and kindest staff in store. Great vibe., Always look forward to coming back to the bayfair store
Excellent Customer Service! ..I'll definitely be back! Thank you! The Body Shop A+++
Fantastic service! Roxanne knows products inside and out! Very happy.
Dear Body Shop on behalf of Diabetes Help Tauranga Youth thanks for donating a gift basket towards our fundraising evening in July. You guys rock!
The Body Shop is located at Girven Road, Mount Maunganui 3116, New Zealand
You can contact The Body Shop at +64 7 572 3785
You can find directions to The Body Shop by following this map link
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