Terrible experience, very disappointed in how they took advantage of their customers. Was in the shop yesterday looking around, lifted a mug by the handle (as per normal use) and it immediately broke off with no pressure. Apologised and showed the lady in the shop. She insisted it was my responsibility to pay for the faulty item, despite accepting that the item was the issue and that βthis is the first time this has happenedβ. After being pressured to pay and upon further discussion, the staff member refused to give us a refund and asked us instead to select a different item. Beware of purchasing, or even touching, any items from this shop, as they do not take responsibility for their faulty stock.
Contacts & Location
π Address: 77 Hastings Street, Napier South, Napier 4110, New Zealand
π Phone: +64 20 4193 7517
π Website: saipottery.com
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Reviews
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Emily Stringer β ββββ
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Casey Douglas β β β β β
Beautiful pottery and lovely staff. Will definitely visit again.
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Adam W β β β β β
Great selection & prices reasonable for handmade works. Beautiful and great variety of glazes & styles.
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Genevieve Mason β β β β β
Beautiful selection of pottery.
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Bradley S. β ββββ
Have been trying to get into the shop since 10am when the hours state they are open on the door. Have been checking back in every hour and noticed the sign has changed to open and with a number to call. Called both the number on the note and the number on the door to no avail. There are 2 cruises currently docked and hundreds of tourists have walked past and wanted to walk in⦠Super disappointing as I can literally see what I want to purchase from the window.
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FAQs
What is the address of Sai Pottery?
Sai Pottery is located at 77 Hastings Street, Napier South, Napier 4110, New Zealand
What is the phone number of Sai Pottery?
You can contact Sai Pottery at +64 20 4193 7517
How can I get to Sai Pottery?
You can find directions to Sai Pottery by following this map link