Affinity Fitness

Reviews

1. Francesca Lynch ★☆☆☆☆

   1 star I strongly advise women to avoid this gym. I experienced intimidation and an aggressive outburst from another member, and the way management handled my complaint was unsafe, inconsistent, and deeply unprofessional. The gym claims to have cameras across the floor, yet when I reported the incident, management reviewed only selective, edited, or incomplete footage. The full footage was available — I know this — yet they chose to look only at the pieces that suited them. This made it feel as if the priority was protecting certain individuals rather than protecting a member who raised a legitimate safety concern. There were major inconsistencies throughout their investigation. The manager told me the member had been blocked for a month “while they sorted it out,” yet the owner later admitted this was untrue and that the member was supposedly blocked for unrelated personal reasons. If something as basic as that can’t be answered consistently, it raises serious questions about what else was mishandled. I have trained in gyms for over 25 years, and I have never experienced anything like this. A serious harassment and intimidation complaint should trigger clarity, transparency, and genuine duty of care — not delays, avoidance tactics, selective CCTV review, and contradictory explanations. Instead of addressing the behaviour, the gym ultimately blocked me and terminated my membership after I reported the incident. This is the complete opposite of what any member should expect from a safe and professionally run facility. I later discovered that this gym is not aligned with any recognised industry regulatory body (including Exercise New Zealand or REPs). There is no external code of ethics or accountability, and that became glaringly obvious in how this entire situation was managed. I can only speak to my own experience, but based on everything I went through, I strongly urge other women to think twice before joining this gym. Safety and transparency were absolutely not upheld here.

   almost 4 months ago
2. Tyrese ★★★★★

   Been at this gym for some time, awesome place to train and the people along with staff are very friendly. Highly recommend if your wanting to get in shape while making friends. Can't recommend this place enough!

   almost 5 months ago
3. Arch Amos ★★★★★

   very nice gym i always enjoy my training here. attached is a photo of me and my favourite gym member Jed ! =^ . ^=

   almost 5 months ago

1. Sogann Oeung ★★★★★

   My experience at Affinity Fitness was very good. The gym was clean and modern, and the staff were friendly, making it easy to get started. There was plenty of equipment, like treadmills, weights, and machines, so I never felt stuck waiting. The atmosphere was motivating and not too crowded, which made me feel comfortable while working out. Overall, it’s a welcoming gym with everything you need. I would recommend it to other teenagers who are starting their fitness journey.

   almost 7 months ago
2. T ★★★★★

   My partner and I have been members of Affinity Fitness for over a year now, and it’s honestly the best gym experience we’ve ever had. The atmosphere is welcoming, the space is always clean and well-maintained, and the equipment is top-notch with everything you need for strength training, cardio, and functional fitness. What really makes a difference is the community here, the staff are friendly, professional, and genuinely supportive, creating an environment where you actually look forward to training. We both feel stronger, healthier, and more motivated since joining, and we couldn’t imagine going anywhere else. Highly recommend Affinity Fitness to anyone looking for a gym that’s not just about working out, but about feeling part of a positive and inspiring space!

   almost 7 months ago
3. Lani6is Elia ★★★★★

   Had my free week trial and absolutely loved it. The prices are very affordable for all the equipment you get. Lots of space to workout and lots of floor area when the sliding doors are open which most gyms don’t offer. Staff is very friendly

   almost 2 years ago

1. Annie McDonald ★☆☆☆☆

   I had an extremely disappointing experience at this gym. Firstly, the cleanliness was subpar, with unkept bathrooms and a lack of cleaning products for sanitising equipment after use.Secondly, the gym had a lack of equipment, making it difficult to have a fulfilling workout. Additionally, their advertising of the free trial was misleading and unclear, leaving me frustrated and confused. Moreover, the customer service was abysmal. When I voiced my concerns, they were dismissive and unhelpful, showing a lack of care for their customers. Despite canceling my membership within the cooling off period, they refused to provide a refund for the entire week I had paid for, even though I had only attended for two days due to the unsatisfactory conditions. Overall, I would not recommend this gym to anyone. The uncleanliness, limited equipment, poor advertising, and lack of customer service make it a truly disappointing and frustrating experience. Save your time and money by finding a gym that won’t scam you, values its customers and maintains a clean and well-equipped environment.

   almost 2 years ago
2. K C ★★★★★

   Recently joined affinity fitness and proactive martial arts. Nigel and Sheryl are amazing kind people and the gym itself has great equipment, lighting, an amazing cleaner who works hard to keep the gym super spotless. The other gym goers are friendly and the energy is really good there. I would recommend this modern gym full of great equipment to anybody looking to get in shape or work out. The personal trainers are also very kind and approachable ! Lydia , Achella and Ron are great ! 5 star gym Kain

   almost 2 years ago

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