McDonald’s Ruakura

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Reviews

1. Wayne McGough ★★★★☆

   Ok, I'm not one for eating Maccas often, but travelling from Te Awamutu to Auckland Christmas Eve around 6.30pm, was feeling a little hungry. Decided to Drive Thru McD's Ruakura thinking, Meh McDonalds. The drive thru was speedy, as was the service and the burgers were actually made well, not just thrown together. Well done team. I was pleasantly surprised.

   almost 3 months ago
2. Pickle King Jamal ★★☆☆☆

   Good morning. I visited your premises for breakfast. Unfortunately one of your doors got stuck in a lot and then both were actually locked. We tried to get out and one of your cafe staff was an absolute rude rude lady. Maybe you should text your staff to have a few more manners, but otherwise the food was absolutely lovely.

   almost 4 months ago
3. Nahed Alhaj ★★★★★

   It was super busy place but the staff manage it well and fast. Food is good

   almost 6 months ago

1. Tay ★☆☆☆☆

   Trash service. Doesn’t adhere to the grill slip. Built the Triple cheeseburger wrong, the workers in kitchen just slap double cheese into one area not between patties, asked for extra recon onion and as you can see not one onion on it. Worker on Drive thru was irritable and dismissive as of Sat 16th Aug @7:55 pm. If your kitchen crew is slack, OT is slack and present is slack the whole McDonalds crew at Ruakura needs retraining. When I received my fries initially I had to give them back immediately because they half filled a box of large fries expecting I am going to let it slide for what was basically a medium. Am not happy with the staff or service here and considering I have worked in the same company this was the worst McDonalds I have visited in the world currently. Do not recommend.

   almost 7 months ago
2. Mike McIntyre ★★☆☆☆

   Our first impression of the place was that they must have been incredibly busy because of the overflowing rubbish bin and uncleared tables. The pictures were taken just before we left, around 45 minutes after we arrived. No attempt had been made to remedy the dirty appearance of the establishment. We ordered from a kiosk for table delivery and put or number on the table. After a 30 minute pleasant conversation we wondered where our food was. It turns out our order was sitting on the pickup counter. When I went to the counter and asked where our order was, the person pointed at an order sitting on the pickup counter and said it'd been waiting for us. I showed the till receipt which clearly showed it was meant to be a table delivery. The response was 'It didn't show on our screen' as if that was the final decision. I told the young person I was not paying for cold food after wglhich they disappeared to talk to someone. The response was 'We will remake it for you The replacement meal was delivered quickly (but curtly) and with an extra (unexpected) burger. The Fanta was foul. It seemed like it hadn't been replaced, instead the ice melted and created a watered down unpalatable flavor. At no point of time was there any apology from any staff member. This was a truely unique experience from a very well known chain.

   almost 2 years ago
3. Hongbo ZHANG ★☆☆☆☆

   A employee with a tattoo on her face told me rudely to eat at Subway because I ordered a meatless burger. This is the first time I have experienced this kind of discrimination and insulted in New Zealand. Already complained to McDonald's. Fries are already soft

   almost 2 years ago

1. Tracy M ★★★★☆

   Food was good, hot and fresh. We called in at lunchtime on a Sunday when it was busy. The spare tables hadnt been cleaned but a staff member quickly came to clean our table after we requested it. The ladies room needed a clean. A good place to stop if you want a quick bite.

   almost 2 years ago
2. Mauricio Kimura ★★★★★

   Newest Mc Donald’s in town, 3k from uni and just off SH1. Usually the drive thru is often busier than in-store. We arrived at 4 and there were only 4 customers inside. We placed the order and it was ready in less the 10’ for 1 gourmet creation, 2 bigmacs, 2 cheese burgers, fries, and drinks. Seems pretty much average for the franchise. Playground is small, enough to entertain the little ones. No self serving drinking machines, probably due to the abusing behavior of some. Overall, the visit was worth.

   almost 3 years ago

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