I am very disappointed with my experience with Mihan. I would have given a zero rating. I placed an order with Mihan for a specific type of meat, which was clearly communicated at the time of purchase. However, the product supplied was not what I had requested. I raised this concern with Mihan immediately, but there was no response or resolution for almost two months, despite multiple follow-ups. When I eventually spoke to them over the phone to explain the issue calmly, the conversation became unpleasant, and I was met with unprofessional and confrontational behavior, rather than a constructive discussion. Although a refund was eventually processed, it came only after persistent effort and without any acknowledgment of responsibility. The delay in handling the complaint and the manner in which the issue was addressed particularly during the phone call did not reflect acceptable customer service standards. I believe it is important for potential customers to be aware of this experience before choosing to deal with Mihan. Unprofessional staff.
Contacts & Location
π Address: 403 Colombo Street, Sydenham, Christchurch 8023, New Zealand
π Phone: +64 3 332 1897
π Website: maihan.co.nz
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Reviews
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Nadeem Shah β ββββ
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klinik dentsmile β β β β β
Very good and cheaper compare to big supermarket. Alhamdulillah
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Akhil mohan β ββββ
Bought meat for $18.05, gave $20. The cashier wrestled with the till like it was rocket science and finally handed me $1.90. Apparently, customers are the ones meant to βdonateβ the missing 5c. When I said it wasnβt fair, she served me attitude instead of change. If only good service was as fresh as the meat
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Mr Green β β β β β
Had an issue with some meat I purchased, i called up the next day and was refunded no questions asked. I felt respected as a customer and for that reason I will keep buying my meat here. Highly recommended. Great range of fresh and frozen meat at affordable prices and great customer service. 5 stars.
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Esmeralda Yu β ββββ
βTHE LABEL ON MEAT IS NOT WHAT YOU GETβ First time visiting and we bought 2.4 kg of Porterhouse beef, but it is not Porterhouse! It is a part tougher than beef rump, we cook it medium rare and is chewy we couldn't eat it, however, we try to cook it for 3+ hours still like rubber, MORE LIKE CORN BEEF!
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Gurtej Singh β ββββ
I bought goat shoulder but they gave only goat bones. I realized when i got home, it was 70% of bones only and there was no meat. This happened with me couple of times now and never gonna go back to this place. Highly recommend to all of you not to but any meat from them as they are ripping me off with bones only.
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Roachy β β β β β
We have shopped at Maihan Supermarket for 4+ years & love their Customer Service & Meats. We eat whole foods so we purchase Mince & Chicken mainly & to be honest their meats are much tastier & cheaper than the supermarkets. We also get our Fat from them & render ourselves. They have a mini supermarket & quite often we take a look around at the different foods/items they have on the shelves, as they are very different to what we are used too. They are a lovely & very welcoming family & we look forward to seeing them. Love their new premises & parking at back is easy with the entrance door right there. Yummy meats & presented well. 5 βοΈ Overall for service, quality of produce/meats & hygiene, Beautiful family who certainly take good care of their customers & their wee businessβ¦.
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celeritas2 β β β β β
Looking great in the new location. Great meat, diverse range of Iranian and Afghan foods. Great parking at the back off Wordsworth. Lots more great stuff in stock now: halal jellies and candy, nuts and dried fruit, some fresh items (Afghan naan and green chilies), pickled veggies.
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FAQs
What is the address of Maihan Supermarket & Halal Meat - Middle Eastern Grocery Store Christchurch?
Maihan Supermarket & Halal Meat - Middle Eastern Grocery Store Christchurch is located at 403 Colombo Street, Sydenham, Christchurch 8023, New Zealand
What is the phone number of Maihan Supermarket & Halal Meat - Middle Eastern Grocery Store Christchurch?
You can contact Maihan Supermarket & Halal Meat - Middle Eastern Grocery Store Christchurch at +64 3 332 1897
How can I get to Maihan Supermarket & Halal Meat - Middle Eastern Grocery Store Christchurch?
You can find directions to Maihan Supermarket & Halal Meat - Middle Eastern Grocery Store Christchurch by following this map link