📍 20 Collins Road, Melville, Hamilton
📍 Address: 20 Collins Road, Melville, Hamilton 3206, New Zealand
📞 Phone: +64 7 958 5890
🌐 Website: hamiltonpools.co.nz
Lame lifeguards boring pools need working on there staff nothing to do at the pools get told of for little things can only for bombs from 12 to 3 lame
I have had an ankle injury for 3 weeks, and I really wanted to get my water walking going, it took me so long to get to reception at Gallagher pools on my crutches, The team on Tuesday night, Mcauley and Tony got the wheelchair out for me right up to the water, to the shower, then to my car and made me feel light as a feather and no bother to them with alot of encouragement. Thank you team for going above and beyond, you made me feel valued. Much Aroha to you both. Thank you again ♥️ Lee
Watch out for this instructor named Lora who's supposedly teaching swimming lessons for under 7 year olds. From the overall reactions of other staff to the incident, its not Lora's first negative feedback. My daughter and wife had a negative experience with her. Note that my wife pre-informed Lora that it was my daughters first time and she could see that my 5 yr old could barely reach the water level height. My wife very rarely complains about these things and usually lets most little errors slip, but this was that one time that really offended her and my daughter so here I am being obliged to caution others: -poor communication with my child and wife -poor interpersonal skills and absence of professionalism - demeaning gestures -no attempt or apology from Lora during, immediately after and 1 week after. I do appreciate management and other staff who are sensible and offered a general apology from the facility, everyone except Lora. So if you go to this facility, ask who your childs instructor is. If its Lora then head for the hills.
Good swimming classes with well-trained and cooperative teachers. The environment is clean and well-maintained. However, the management and technology used could be improved. The entry procedure for the pool is inconsistent—some weeks, they require a card swipe, while other times, they don’t. Some time need band on the hand to enter some times not.This makes it difficult to predict how early we need to arrive for class.
We regularly visit the Gallagher Aquatic Center with our daughter. The child's pool has been great for her to build her confidence in the water and get a better understanding of how to react in certain environments. Have recently found Sunday's aren't the best for casual swims as they block the deeper half the child's swimming pool off for lessons. None the less, still a great place for learning.
Nice little pool, not crowded
We had such an amazing experience with very friendly and kind staff Haley (on 26th Aug in between 11 - 11:30). What a good example of a great customer service in a timely manner.
Friendly staff. Swim instructors are?passionate and knowledgeable. There are 4 lanes in the cold pool and a shallow, warm pool area for tamariki and beginners. They sell goggles and swim caps at reception c:
Very disappointed they are running on winter times during our hot summer. Not good they are closed at the hottest part of the day. Their response is we can go to Waterworld. Why would I want to go to the other side of Hamilton when we have one her in our own area. Make that make sense to me?
Took my granddaughter to the pools today, spent 4hrs thea, she loved it. Wud hav been even betta if they had more food machines thea.
Gallagher Aquatic Centre is located at 20 Collins Road, Melville, Hamilton 3206, New Zealand
You can contact Gallagher Aquatic Centre at +64 7 958 5890
You can find directions to Gallagher Aquatic Centre by following this map link
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