Pet Doctors Flagstaff

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Reviews

1. G M ★★★★★

   We have been coming here with our cats for 10+ years. We have never had a bad experience. The vets are extremely caring and very good at their job. One time went to the out of hours vet who said our cat was fine. When we came to Pet Doctors Flagstaff the next day, the vet only took one glance to say our cat had a serious injury which was then investigated and treated appropriately (needing an operation and long recovery period). They were also extremely kind and compassionate when we have had to get our cats put down. Receptionists and nurses are also always lovely. Wouldn't go anywhere else.

   almost 9 months ago
2. Nessa Vaikeli ★☆☆☆☆

   Today I took my dog to the vet, I had booked in for a consultation for a dog bite wound… We saw Dr Shanaka Sarathchandra and he was unprofessional, there was an apprentice in the room who was observing Shanaka. Shanaka didn’t even clean the wound! Which was clearly infected, extremely inflamed and had a terrible smell. He was unable to even identify the puss oozing from the affected area. I am very unhappy with how the consultation went, the apprentice clearly learnt nothing about her (first sighting) of a dog bite wound … I have previously been to the Tristram St branch and they did an amazing job on getting his last bite wound all cleaned up and healed. I would definitely not recommend seeing this Dr Shanaka Sarathchandara.

   almost 9 months ago
3. Paul Bretherton ★★★★★

   We had our cat in for a consult for a large abscess. Sorted professionally and quickly. Friendly staff who are great with pets. Highly recommended.

   almost 9 months ago

1. Marc Doyle ★☆☆☆☆

   Long story, I'll try to cut it short. Took our 17 year old cat to Pet Doctors Flagstaff for a yearly flu vacation as our regular was fully booked. Sarah, the vet, checked our cat and asked a few questions. Our cat has arthritis and hyperthyroidism and was born with an erratic heart condition. After giving her a checkup, she told us the best option was to euthanase her. We were completely shocked by this. We couldn't believe what she had just recommended. We had no intention of doing this and told her so. Then she recommended we put her on daily medication for life but warned we must wear gloves to apply this to her. This sounded drastic, which was a concern, so we asked what the side effects were. She couldn't/wouldn't tell us anything about them, said she'd have to look it up. We told her we'd do our own research and would leave it for now, but if she would vacinate our cat, we could take her home. She refused to give the flu vacation to her. Given that we were opposed to Sarah's recommendation to euthanase our cat, we were left with no other choice but to pay for her consultation and leave in utter shock and bewilderment. On getting home, we phoned our regular vet and explained what had happened as we were so upset. He said he would make time to see her that evening. We were so grateful for his kindness and empathy. After checking her out, he administered her flu vacation. That was 4 months ago. She still beats me walking up our stairs and is the happiest house cat, being spoiled and being loved to pieces. I have attached two photos taken a month after her visit to both vets.

   almost 2 years ago
2. Dave Barton ★★★★★

   Excellent team of friendly, professional people and a awesome result to the operation

   almost 2 years ago
3. Jane Forkert ★★★★★

   On stepping inside we felt welcomed, as everyone was so friendly. Everything was fully explained, and the vet was just so lovely with the dogs.

   almost 2 years ago

1. Paige Brunsdon ★★★★★

   Hands down the best vets I have ever been to. I took my elderly cat here and he was so loved by the vets, they were so gentle with him and really cared for him, spent additional time with him and gave me an incredible care plan even though he was a "difficult case" due to his age and ailments. They did absolutely everything for him. Unfortunately he had to be put down during level 3 lockdown so I couldn't be with him but they were so kind and looked after him during his final moments. They also sent me a card in the mail with his pawprints. I have never experienced that level of care and compassion before. All the nurses and doctors are extremely knowledgeable and are able to explain things well, and provide many options so you can pick the best one for you and your pet. I was never pushed into "expensive" options or anything unnecessary, and all decisions were informed and supported. The clinic itself is clean and all staff are kind. I would 110% recommend this clinic. Thank you from me and Doris!

   almost 4 years ago
2. Sharee van Nistelrooy ★★★★★

   Amazing team and really focused on your pet as a huge part of your family. All staff listened and gave us tips and hints for our first puppy, and was so understanding and responsive when she was unwell. Feels like a family vet rather than corporate business

   almost 4 years ago

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