North Beach The Crossing

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Reviews

1. james belcher ★★★★★

   Great customer service, very helpful staff member we had. Thank you

   almost 4 months ago
2. Jane Eyre ★★★★★

   Been in a few times as wanted to check out the new store (been to Fraser Cove in past) and was so disappointed with the service that we left never wanting to return. However, today was awesome! Everyone was friendly and asked if we needed any help. Great vibe and they apologised for the unpleasant staff prior. Again, that was just our experience as am sure many others have been happy with their visit. Alex really helped my teenager come out of his comfort zone, which was black & grey same clothing for years! Whenever we tried something new, he would be against it. She pushed (in a nice way) to give her idea a go and bloody hell she was spot on! He walked out with new outfits and is happy with the new style. She spent quite a bit of time with us and when they didn’t have the right shoes for him, she made another recommendation of where to go. The manager also came to apologise to us and checked in on how we were doing. Walked in feeling meh and that it was “just” a suitable store to shop at, and left saying we will definitely be back. Thanks team!

   almost 4 months ago
3. Matthew Stone ★★★★★

   Absolutely fantastic service. Alex was so great managing to help my son chose new clothes. He came out looking great. Thanks Alex for your help.

   almost 4 months ago

1. Jack Zimmerman-Campbell ★★★★★

   Visited this store for the first time. The staff do an amazing job! Super clean and everything is placed well!! Loralei helped us out alot! Shes super nice and knowledgeable. Valued staff member

   almost 6 months ago
2. Elizabeth Kennedy ★★☆☆☆

   This was the most suffocating and stressful shopping experience I have ever had - and I’m normally pretty unphased. Your sales staff have obviously been heavily trained in the art of conversational tactics but to be bombarded by FOUR of them one after the other while I’m trying to just have a look at things with my wife and enjoy a chill Saturday, was unreal. I bought some shirts because I need clothing but we could not get out of there fast enough. Get your staff to pull back a bit.

   almost 7 months ago
3. Alana Rose Mueck ★★★★★

   Was having a terrible day yesterday and I was greeted by a lovely lady named Natalia who helped navigate me around the shop to get my daughter a pair of new crocs. She was friendly and really patient with me. I will definitely go back :)

   almost 2 years ago

1. Alcira Harnor ★★★★★

   Stevie was amazing! so friendly and helpful, definitely made my shopping experience way better x

   almost 2 years ago
2. Lauren Joynt ★☆☆☆☆

   Such bad customer service! Brought a pair of Sandles yesterday, and realised they're the wrong size when I got home. Tried to exchange them this morning (the next day) and the girl wouldn't let me swap the sandles. Said they had been worn, when they had not. The girl was rude and had such bad customer service. Buyers be ware!! Sunday 24 April, 2022.

   almost 3 years ago
3. The Reviews I Write 2020 ★☆☆☆☆

   These guys mock people's faith..... at Easter time they had a promotion that literally openly mocked the most basic principle of the Christian faith. And their management said "oh sorry, we joke lots" .... glad to know you joke lots about the Christian faith. Do you make jokes about Hindu, Muslim faiths etc? Do you make jokes about the LGBT community .... mocking the Christian faith is on the same level of mocking the other faiths/communities I have mentioned. Keep laughing guys, you have pretty much shown up that you are a non- inclusive awful bunch of people who think you have a right to joke about what others believe in. Do you have any grounding faith you base your life on or are just hoping your jokes get you through?

   almost 3 years ago

1. Ashton Cooke ★☆☆☆☆

   Spent $300, then asked to create an account asked if they could put the points from the $300 onto the account, staff refused and said it wasn't possible after I had literally just bought my items. Then received attitude from one of the employees. I also asked if it would be possible to then refund the items and buy them again to put the reward points on the account, once again they were bought within 2 minutes before asking to make an account, staff refused. Terrible service.

   almost 5 years ago

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