Hi team We ordered a delivery of 4 pizzas and 2 sides. Unfortunately, the experience was very disappointing. All the pizzas had apricot sauce spread underneath the base, which made them extremely soggy. They were completely inedible, and we couldnβt eat them at all. This spoiled our family dinner.We have the photos. I tried calling the store several times, but no one answered the phone. I was unable to go to the store in person as we have babies at home. This was very poor customer service, especially considering the cost of the order and the effort to contact the store. I expected much better quality and support. I would appreciate this being looked into and a suitable resolution provided.
Contacts & Location
π Address: Main South Road, Islington, Christchurch 8042, New Zealand
π Phone: +64 3 344 5267
π Website: dominos.co.nz
Photos
Reviews
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pritpal singh β ββββ
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lachlan james β ββββ
This place is terrible. I ordered three pizzas and in one of the boxes it had a weird liquid that I have never seen on a pizza but it looks like spit.
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Gemmalyn Dolor β ββββ
I have pre ordered a deal online and collected them from this branch. Unfortunately the staff failed to give me the drink that was included. Nor did they advise me to grab one from the fridge next to the counter.... This was very inconvenient as we had family picnic and we had nothing to drink.. I came back to tell them what happened. None of the staff apologise, I spoke with the manager Matthew, he said to just grab one from the fridge and that was the best thing he can do. No acknowledgement of how the mistake the staff made was inconvenient for us. He did not apologise either. VERY POOR MANAGEMENT AND CUSTOMER SERVICE.
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Orlando Rodriguez β ββββ
Order Confirmation Number: 5768102550472 I placed an order at 8:40 pm, and the store supposedly closes at 11:00 pm. However, the staff had already shut down the system and moved my order to the next day, even though there were still 20 minutes before 9:00 p.m. This is completely unacceptable. I went to the store in person, and they told me that my order had been rescheduled for tomorrow instead of preparing it tonight. Very poor customer service.
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Akhil Rawat β ββββ
I order several Dominoβs Pizzas today and I was quite disappointed. It barely had any cheese and toppings on it. The flavour was decent, thanks to the garlic, but the lack of cheese made the pizza feel dry and underwhelming.
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Muma K β β β β β
Yummy pizzas with lots of side options. We like the chicken bites with vege trio pizza. Friendly customer service are fast as well. They have free parking outside while they bring out your food to your car. Highly recommend for a fast, delicious and easy meal.
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Regan Bowden β β β β β
Was ready to go before I arrived ordered online jumped in the car I live less than two minutes away amazing service and better food
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Mukesh Kapila β ββββ
No taste in their pizzas at all. Do not even think of home delivery option. Posting photo of how it has been delivered.
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Kim Lawlor β ββββ
We ordered 6 items and 3 of them were burnt or overcooked. The dutch pancakes tasted of onions - it was overall a very poor experience. We would have given at least 2 stars but there was an attempt to cover up the state of the food - the pancakes were arranged and covered in sugar to hide the burn and the churros were put in the tray with the burnt bits down so you would only think they were overcooked on first impression and not burnt. We tried Domino's for a change and we're sorry we did.
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FAQs
What is the address of Domino's Pizza Hornby?
Domino's Pizza Hornby is located at Main South Road, Islington, Christchurch 8042, New Zealand
What is the phone number of Domino's Pizza Hornby?
You can contact Domino's Pizza Hornby at +64 3 344 5267
How can I get to Domino's Pizza Hornby?
You can find directions to Domino's Pizza Hornby by following this map link