Hospice Shop & Clearance Centre, Ellice Road

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Reviews

1. Izzy O'Hagan ★★★★★

   We bought a sofa here and arranged a delivery - they were able to organise delivery even quicker than we were expecting and communication around this was very good. Sofa was a good price too - very happy!

   almost 4 months ago
2. Debbie Brown ★☆☆☆☆

   Staff are unfriendly, following us around like we were going to steal. At checkout they over counting items,we gave up trying to sort it, ened up over charged, lesson learnt won't be returning.

   almost 4 months ago
3. Yawinu Ride ★★★★★

   As always this hospice rocks, nixe to support a good cause and they always have nice quality used goods. Bought 2 sets of draws today and some duvet covers left a happy chappy.

   almost 5 months ago

1. Nesh khalifa ★★★★☆

   Bought some paintings from here. It looks awesome. It's really big inside. Heaps of second-hand stuff here. Looks clean and tidy. Customer service was nice. It was very hard to find parking.

   almost 8 months ago
2. Serenity ★★★★☆

   I was here every week for a few months and always loved it! They have great pricing!!! Especially out back! And nice stuff. I saw a lot of negative reviews about the staff. I am only there on Saturdays, but at least for me, I've never had any negative experience at all. But I just want to mention the wheelchair access isn't obvious at all. I am a wheelchair user, and there are no signs that you have to go all the way to the back of the parking lot and go out back where they take donations. I think a sign explaining the wheelchair access at the back would be fantastic!! They say wheelchair accessible on Google, but without a sign, I'm not sure if that's really too accessible. Literally, all my complaints would be fixed with a little sign. But that's literally my only complaint. It's a great shop and my favorite op shop on the North Shore!!!

   1 year ago
3. Joanna Wood ★★★★★

   Such a huge store filled with all sorts of interesting goodies. Cups, crockery, pots & pans, glassware, cutlery & household bric-a-brac. . Bedding, jigsaw puzzles, art work & paintings. Shoes, clothing, My friend bought a small yellow retro vase for $2. I bought a margarita glass $1, a small tin bucket 2.50c and a coffee cup $3.50. Bargains galore. Antiques, retro, new & pre-loved

   almost 3 years ago

1. Jodeal Cadacio ★★★★★

   Great value for your money if you're after cool, real quality pre-loved items. Name it they have it and at a give away price. All hail Hospice Shop.

   almost 3 years ago
2. Rochelle Fleming ★☆☆☆☆

   My son and I visited the store in Elice rd today and asked if there was any price negotiation on a massage chair my son wanted to buy. I got a very nasty look from the guy that prices and he said "nah...thats why its this price " I then asked how many days to return if it didnt work " He then spat out" 2" If it was me I would have walked out. We Found out later The chair was was priced close to retail What is going on with the management of this store? Rude staff.... I have spend alot of money and spare time volunteering my services in shops so this came as a shock . This is certainly NO way to treat customers and this one dosnt deserve my time or business... Goodbye!

   almost 3 years ago
3. Clare Frankie ★★★★★

   I took some good here today to donate them - the lady who received them at the back of the store was lovely and welcoming. The kids wanted to have a look in the store and ended up buying some toys. The lady that served us was so friendly. Noticed a good selection of frames and furniture in store. They also had many clothes, although I didn’t look at them.

   almost 3 years ago

1. Helen Jeon ★☆☆☆☆

   We went to this charity shop today to donate some of our stuff and was treated by a male who was so rude. We understand that some of the stuff that we took to the store might have not been what the shop needed/wanted but still went with the thought that it’ll be worth to ask the shop first. We sacrificed our time, energy and fuel yet the person who looked at our stuff said it was ‘filthy’. It clearly was not damaged or anything and it was NOT filthy because we ended up finding a person who wanted to buy it off Facebook market. But even if it WAS filthy, they shouldnt have said it like that to someone who simply wanted to share. Also, we said we bought some stuff from this store that was not as good as the furniture we brought today. AND they said ‘you shouldnt have bought it then.’ They clearly missed the point. We were not there to complain about our previous purchase but just wanted to ask again if they really don’t want to take it. But what the staff said is rude and that is not an attitude you should have as someone who wants to help others. We understand that they were a volunteer and dont get paid for this but noone forced them to be there anyways. So if you are there, you should treat the people who come to the store with appropriate manners. Again, it’s fine our stuff got rejected because the shop would have their own requirements of accepting goods as they do not want to be overwhelmed with unnecessary goods. Totally understand. But, the behaviour of your staff needs a lot of improvement.This is just so rude, we are so offended and we are never donating anything to this store in the future.

   almost 4 years ago

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