The Dental Practice

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Reviews

1. Essex Rusty ★★★★★

   Excellent service with friendly and professional staff. I really like the fact that the reception area is not clinical yet the treatment rooms are high tech and immaculate. Francois is the best.

   almost 8 months ago
2. Ruth Withers ★★★★★

   The Dental Practice at Botany has an incredible team - from the amazing receptionists (Tiksha and Debbie) through to Steven the orthodontist who has been responsible for supporting the orthodontic treatments (i.e braces) for both my daughters and Jonathan who has supported my own dental needs. In addition the team of dental assistants/technicians are incredible supporting everything behind the scenes. Customer service often isn't high on your list of preferred traits for a dental practice but this team have provided us with exemplary customer service alongside great dental service. Highly recommended!!

   almost 9 months ago
3. J Walker ★★★★★

   Dr Rossouw is a genuis. Both my daughters' had crowded mouths and crooked teeth. He transformed their mouths into million dollar smiles without removing teeth. It took time and he did it slowly and the results are just stunning. Thank you so much.

   1 year ago

1. Megan Langdale-Hunt ★★★★★

   The Dental Practice has been a part of our family for 8years or more and we are still going. They are a lovely team of people with their systems of reminders for booking etc very helpful. Im very happy with my daughters smile and continued care. Thank you :)

   almost 2 years ago
2. Yuki ★★★★★

   I got my braces here, from beginning till end i've always had a positive experience! Everyone is very friendly and i have enjoyed my time here, My orthodontist Darrell is absolutely AMAZING he literally changed my teeth around!! i had an underbite and they were able to fix it and my teeth look completely different and so much better now! i would 100% recommend to go here for your braces and everything else they are extremely caring and really want to help you!!

   almost 4 years ago
3. Michael Calleja ★★★★★

   Really positive experience dealing with The Dental Practice, who fitted my daughter's braces. The entire process and options were clearly explained to both myself and daughter. The dentist even took the time to properly repair the fix a previous dentist had done. Everyone we dealt with were very polite and professional I have recommended them to family and friends. The braces are off now and my daughter cannot stop smiling!

   almost 4 years ago

1. R Z ★☆☆☆☆

   Dental Practice's orthodontic's service is simply terrible. I've been a customer to Dr Steven Wong 10 years ago, and the level of adjustment and the end results were MERELY ACCEPTABLE when the braces were down. The teeth were generally straightened, but the bite adjustment was almost non-existent. A few fillings were being added to the molar teeth on the permanent basis. If all that is not enough, what made me furious and very upset was that when I went for a general tooth cleaning last week with another dentist, I was told that I've got 4 decayed molar teeth due to the poor quality in filling material and dental process (see photo attach). I've made a complaint to The Dental Practice, and chatted with the receptionist lady. Yet there are no responses from that on. It was an extremely unpleasant experience, and we've decided to escalate the complaint to DCNZ. I hope my experience can alert those who are looking to do their braces with this clinics. HIGHLY NOT RECOMMENDED!

   almost 5 years ago
2. Stacey Lam ★☆☆☆☆

   Not recommended. They don't act in the best interest of the customer only in the best interest of $$$. Was hoping to get normal braces but they insisted the clear alignment cost more and did very little. Initial experience was horrible! Got so many cuts in the lips and gums.

   more 7 years ago

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