The Dentist East Tamaki Highbrook Limited

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Reviews

1. Aaron Stevens ★★★★★

   Amazing dentist, and team! As an extremely anxious patient with dental work, Karim and his team always make me feel comfortable and do amazing work. Highly highly recommended.

   almost 4 months ago
2. Esther Tilo ★★★★★

   Welcoming and helpful in every way making sure the clients are taken care of and looked after in a respectful manner. Sharon a the front desk helped me soo much I was able to save my tooth as she helped discuss the best option for payment aswell as the dentist. Thank you high brook Dental

   almost 5 months ago
3. Doris Ford ★★★★★

   I visited this facility today, and although I’ve been a customer for many years, this was by far my most seamless experience. From the moment I walked through the doors, the process felt smooth and stress-free. I’m so grateful for how comfortable the dental assistant made me feel, reassuring me every step of the way that everything would be fine. We all know how nerve-wracking visiting the dentist can be, but their kindness really put me at ease. The extraction itself was quick and pain-free. When I explained I couldn’t afford full payment upfront, the dentist assured me he would not send me away in pain and that we could organise a payment plan after treatment. I wanted to cry with relief his compassion showed me that he truly cares about people, not just money. Thank you, Karim and team, for your genuine care and support. You turned what could have been a stressful experience into one of comfort and relief.

   almost 6 months ago

1. Jared Liam ★★★★★

   I had extremely bad pain in my wisdom tooth, had Carla and Cody check it out and come up with a plan to figure out my somewhat neglected teeth. I was so nervous but didn’t feel a thing, even got to watch some ufc on the telly! Carla, Cody and Sharon are amazing and I could recommend them more !

   almost 7 months ago
2. Greta G ★★★★★

   Dr Karim is outstanding. Always an amazing experience not one complaint. Sharon is one lovely amazing receptionist. Have been with them for a decade and no plans to leave.

   almost 7 months ago
3. Raj H ★★★★★

   Had to get a cracked tooth out, was able to get an appointment the next morning first thing. Staff were professional and friendly, Dr Karim is good to deal with. The recovery was really good, maybe a few more gauzes for extractions? Otherwise, I've been back for a follow up, clean and some fillings. Haven't compared prices, but I don't mind paying a little when they make things so very hassle free with their booking systems and payment methods. The facility inside is first class, very clean and professional.

   almost 2 years ago

1. Ashwin Singh ★☆☆☆☆

   1 star review for the disappointing and terrible experience going to this dental practice. I've spent 1600 dollars in two appointments just for some fillings and a mouth guard. Below is photo of how I was given my mouth guard; with no mouthguard case, in a plastic bag which was inside a takeaway container. Very unprofessional service, when confronting staff about why I wasn't given a case, they made flimsy excuses that the practice just runs like that and they don't provide cases. They told me to store the mouthguard on the teeth mold, when that is specifically for creating retainers, mouthguards etc. As shown from research. Furthermore the receptionist had stated that her children have gotten those mouthguard cases, contradicting the previous opinion of how the practice does not provide the case. During this confrontation, staff were snobish and ignorant with poor customer service. Would not recommend this practice and will never come back here.

   almost 2 years ago
2. Darshan Desai ★☆☆☆☆

   My total spending here till now is $619 in two visits. I feel I should have checked at other dentist, it could have cost me less. They lure you in with free examination then they try to cover their cost by charging high for other services. They charged me $350 for teeth cleaning (polish was poorly done !!) then at the end of the cleaning I asked about filling on one tooth, to which dentist did it and when I went to pay at the counter I came to know about additional $250 for the filling. When I questioned about it. Mr. Karim Shabbot (the dentist) came out aggressively, very unfriendly and being rude he started giving me excuses that any service you get there is a charge. Well, Mr. Shabbot I didnot say I'll walk out free and pay nothing. I was ready to pay $350. but if you offer any service it is your duty to let your customer know how much it will cost. it is never assumed. If you do not make it clear in the beginning customer will always think it is included in the amount that has been agreed beforehand. Well, he gave me $50 discount later and thanks for that. But I am disappointed by his approach, he lost one customer I am not going back here. At one point I made up my mind to make this place my regular dentist. and I decided to go back in 3 months as suggested by Karim. But now I feel humiliated. I am sorry change your attitude. Thanks for your service.

   almost 3 years ago
3. Esha Puggal ★★★★★

   The team at The Dentist in Highbrook is extremely efficient and very friendly to deal with. I went in with my dad to get his wisdom teeth removed. They were amazing and we came out really happy. Definitely my go to place for dental work.

   almost 3 years ago

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