The Hideout Cafe

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Reviews

1. Chloe McKenzie ★☆☆☆☆

   Honestly the worst eating out experience I've ever had. I don't usually give bad ratings but I would give zero stars in this case if I could. First of all they got our order wrong, brought out a Kiwi (beef) burger when I ordered a fish burger, then told me they thought I said "fresh" burger and they don't do a fish burger even though they had big signs and photos clearly showing one. Managed to switch it for a vege burger from the cabinet but wasn't offered a refund or any compensation meaning that the small pile of chips cost us $10. They also used a sandwich press to warm the burger which left the patty cold in the middle. My coffee was good but my partner ordered blended ice coffee and received coffee over ice instead, which was far from icy cold. He also had eggs benedict with mushrooms and paid an extra $5 for smoked salmon on the side. The salmon was only 2 small pieces and was still partially frozen when they brought it out. He said it was nice but was still hungry after as the serving size was very small. We then purchased 2 "mousse" cakes/slices from the cabinet, one chocolate and one lemon. These looked really nice but upon eating them it was clear they had been sitting in the cabinet for at least a couple of days as the edges were dry. They didn't have a mousse texture at all as they had far too much gelatine, the lemon one was inedible as it was so rubbery that we had trouble cutting into it with a fork and the cream on top also tasted off. In total we spent $70 for two of us and then had to go buy chips elsewhere afterwards. Safe to say we won't be eating there again, just thankful we didn't end up with food poisoning!

   1 year ago
2. gary penetito ★★★☆☆

   Quiet spot off the busy Gt Sth Rd. Food was ok for an industrial area. Friendly willing staff. Coffee was yum.

   almost 2 years ago
3. Justine Mistlberger ★☆☆☆☆

   Worst cafe in Penrose. Far too expensive for what you order. If I could rate 0 stars I would.

   almost 2 years ago

1. javier yebenes ★★★★☆

   Great selection of food and heaps of quick lunch and breakfast options. There are lots of tables and seats and a nice outside covered area.

   almost 3 years ago
2. Iamrav ★☆☆☆☆

   I ordered mushroom on toast through uber eats, I had never tasted something like it. Please learn how to cook mushroom on toast. Your chorizo were stale as well. Aioli sauce was old and presentation was very bad and to top it all my order was delivered in a shirt packaging. And I cannot get over the pungent oil smell. I don't usually leave bad reviews but my order was grossly mishandled. I did loved the mocha! I hope you improve. Thanks for the response luckily food was not spilled. And yes food was delivered to me by the uber driver (who was not even driving the car , some lady was driving) in the shirt packaging.

   almost 4 years ago
3. jose fowler ★★★☆☆

   Nice clean pleasant place. Good outdoor seating. I took the butter chicken, wasn’t given the option to eat from a plate so was handed plastic everything.. not great from an environmental perspective. Over attentive staff asking you what you want before you even have the chance to read what’s on offer. Would I go back? Yes, purely for the outdoor seating.

   almost 4 years ago

1. George Browne ★★★★★

   Amazing food, amazing service. Business owner is very passionate about the service she provides and her staff. Highly. Recommend to all and I will be returning soon

   more 7 years ago

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