Skin Institute Takapuna

Photos

Reviews

1. Kate Alexander ★★☆☆☆

   The family and I have been there several times over the years. Last experience is a solid two. Receptionist was so unfriendly, only cracked a smile when the Dr walked past. Specialist didn’t spend more than 4 minutes with me and did me a massive favour answeingo a few questions. They spend more time checking my billing details than actually helping me. Clearly my Southern Cross is the client here and not me.

   almost 3 months ago
2. Ross Bennett ★☆☆☆☆

   I write this review as a warning to anyone thinking of using them. I went for consultation to see a skin specialist. I waited for 10min in the room, before a dr came in and explained that, the specialist I'm meant to see today is not in, but I'll have a look, even though he's not the specialist. He looked at me for 30 sec before telling me he's not sure what it is, but we can cut it out, or we can reschedule the consultation so that you can see the specialist I was meant to see, I agreed to reschedule. 5 days later the issue had cleared up, therefore I didn't need the rescehdule consultation, and clearly didn't need surgery! now, years later, I find out I have a debt on my name. They put baycorp on me, demanding full payment for the "consultation". The lady I spoke to just ignored anything I had to say, just kept saying sorry it has in the notes you were recommended surgery and that the only way they drop the debt is if you pay it, so I agreed, its not worth my time and don't want baycorp on me. Having read some of these other reviews, I am not the first, they appear to operate more like a scam company. P.S. Look at their response, it's a copy and past reply. I have already paid, they made it very clear when I called they have zero intention to discuss further.

   almost 11 months ago
3. K F ★★★★★

   Dr Rajan is very professional and extremely skilled. All the staff are so lovely and helpful. Thanks for what you did for my wife , we very much appreciate it. Regards Kingsley & Hannah , Greymouth

   1 year ago

1. AC ★☆☆☆☆

   Very bad experience with these guys, I called them to see if it was OK to check out one mole that I thought it would be a problem with it, but nurse on the phone decided to charge me a full price even when she heard that it was just a mole check up, so they charged me for a nurse visit an a doctor, when I turned up there the doctor only check on my mole for not even 15 minutes, no nurse needed me to check on me. Expensive, over priced 10 minutes visit or charging wrong. I contacted them back about it, but manager responded as it was OK the full price. Never again I'll visit this skin institute again. No recommend at all.

   1 year ago
2. Carrie H ★★★★★

   This is my second visit to this clinic despite living in Whangaparaoa. Last year for a long overdue full mole check. And this year for the same. I’ve had Dr Vishnunadan both times and he’s great, as were the other staff. I ended up having two troublesome skin tags removed there and then and they organised it via Southern X for me. My appointment was at 1210 and I had been seen, moles checked and two large tags shaved off and back in the car by 1240. I see this clinic doesn’t have great reviews over others so I just wanted to give credit it where it’s due. I’ll keep going back here for my annual checks or any other issues as they do a great job. Thank you guys.

   1 year ago
3. Shirley T ★★★★★

   I’ve had 2 surgeries (on my face, both to remove basal cell) at Skin Institute Takapuna and both times the care has been excellent - from nurses and doctors. I hope to not need other BCC removals but if I do I’d want them to do it.

   almost 2 years ago

1. Immy Nelson ★★★★★

   I had an appointment with Nadine this morning for a mole check. The appointment was booked very quickly using the online system, the reception staff were friendly and kind, my appointment was on time, and Nadine took time to explain next steps of care in a detailed and easy-to-understand manner. Definitely recommend if you need a free mole check done!

   almost 2 years ago
2. Benjamin Thomas Watt ★★★★★

   Great place to go to. The Staff was lovely. The biopsy was quick and it didn't hurt too much to put in the local. Will definitely come back if I ever need more.

   almost 3 years ago
3. Naomi Jones ★☆☆☆☆

   Doctor was quick to diagnose and write some expensive prescriptions without much back background information and investigation. The experience felt rushed and impersonal. I will be seeking a second opinion and wont return to the skin institute.

   almost 3 years ago

FAQs