100% Newbolds Upper Hutt Appliance Store

Photos

Reviews

1. mark prince ★★★★★

   The best deals with awesome staff. I will be back. Keep up the good work team.

   almost 3 months ago
2. Lisa Reedy-Jennings ★★★★★

   When you think of the absolute epitome of service, the whole team at Newbold’s come to mind! If you haven’t been in to see them, you are missing out! Their customer service skills should be studied by all businesses in Aotearoa! We went in looking for a heatpump. Not only did they put us on to Mike from Chillzone(he’s incredible too✨) but they followed up with everything. I’ve read the other 5 Star reviews and no one’s lying! The whole team is hands down the best! We are going nowhere else but there. Special shout out to Max, a superstar, who dealt with us from start to finish! ⭐️ If I could critique one thing, on your fb page, it’s good to show the deals but you should definitely highlight your staff, you guys are people superstars all day long and your staff out do anyone, hands down❤️ Keep up the great work, we’ll see you guys soon!

   almost 3 months ago
3. Isabelle & Brett Hawes ★★★★★

   I recently purchased an absolute bargain of a new fridge from Newbolds Upper Hutt, and the entire experience, from start to finish, was nothing short of amazing. The service we received in-store was exceptional. Every person we dealt with was an absolute gem—so accommodating, understanding, and genuinely helpful. It’s rare to find such consistent, high-quality service across sales, delivery, and installation. If you are looking for new appliances and an amazing, customer-focused experience, look no further than Newbolds Upper Hutt. Such an amazing experience all around! A special thanks to the delivery team for going above and beyond! Thank you!

   almost 4 months ago

1. Fionna Clark ★★★★★

   Excellent servIce & friendly staff. Very happy to shop there ANYTIME

   almost 6 months ago
2. V G ★★★★★

   The best service you can get! I'm never buying appliances elsewhere. Our old washing machine broke and they managed to get us a new on the same day! They have very good prices too!

   almost 6 months ago
3. Star Helpa ★☆☆☆☆

   Don't even bother risking it... just go straight to Harvey Norman who will look after you. The comunication here between themselves is horrible & it was like they just wanted a quick sale on paper, and did not care 1 iota about the customer. Too many things wrong with my experience trying to buy an item, so I can't list them. Even took them over 24hrs to refund my money, and kept saying it still cost them the $200 electrician fee! (where's the facepalm emoji...) The nicest one to deal with was Kevin and he didn't even "sell" me the item in the first place! (so thanks Kevin for trying to be understanding on the day of your store's huge muckup). Promoted as Upper Hutt's number 1 go to appliance store... pffft, much safer just to drive to the Hutt and know you'll be looked after.

   almost 2 years ago

1. John Anderson ★★★★★

   First time customers. Will be long time customers. Service was fantastic. Friendly knowledgeable team.

   almost 2 years ago
2. Paul Armstrong ★★★★☆

   Have purchased several appliances from Newbolds over the years, and have always received excellent service and advise. The fact that they have been framing for many years says a great deal, my parents dealt with them also!

   almost 2 years ago
3. Mary Munro ★★★★★

   A big Thank You to Jeremy, Shay and Connor for finding a quick solution to our "dying freezer" problem. Within 24 hours we had a new freezer installed and all the advice and arrangements worked perfectly. This store was a pleasure to work with and we are very grateful.

   almost 3 years ago

FAQs