📍 Glen Eden, Auckland 0602, New Zealand
📍 Address: Glen Eden, Auckland 0602, New Zealand
📞 Phone: +64 9 818 3388
🌐 Website: healthpoint.co.nz
Our local family pharmacy for years. They are all great. Very busy place but always find them really helpful and efficent. Nothing is too hard. Great place.
Date: 24th May 2025 Outstanding Staff, Service and Product Quality I have been to Westview Pharmacy for many years off and on, but now that my Doctors from Kelston Medical Centre have moved in right next door to Westview Pharmacy and in the same building as the Blood Testing Centre, it's perfect for myself, so I see all Three Teams more often now. In todays busy world, sometimes we are quick to Complain but slow to Compliment, so I would like to Compliment the whole Westview Pharmacy Team on their outstanding service. I mean this from both the Business side with Product Quality and Range, their Systems Efficiency and the Technology used to help provide and streamline the customer service journey. Through to the Team of Staff and how they handle their Customers in their normal day to day Operations of a modern, trading Pharmacy. Are the Staff knowledgeable, do they know what Products they Sell, What those Products Do and Don't Do which is just as important. Do they Offer Advice, are they good Problem Solvers, Do they provide Solutions within the strict rules that they have to operate within. I'm a tough reviewer, having been in business since age 18, starting in 1980, building 8 companies, honoured to Win 7 First Place Bus Awards, out of habit I am always looking around and thinking what I would do, how to improve it etc. I have to be honest and tell you that I can not fault the Team at Westview, even on the busy days I have been there, not once have I see a team member get flustered, raise a voice, get out of sync and I've seen some, what you might call rude customers and the team never missed a beat. It's the little details that can mean the most to us, their warm first name Hellos, How's your Day, wont keep you long through to the small details, like the Reminder Texts for when your Script is ready to Pick Up, and also when your Repeat Meds are due, and ready to pick up, weeks after I've already forgotten, is a real meaningful benefit, that is the reason Why I'm writing this tonight as I got my reminder text when I turned my mobile back on after three days. The pharmacy is modern, nice and light, clean, always clean I've noticed, their Product Range is huge for what looks like a small Pharmacy, and being right next door to the Blood Testing, and Kelston Medical Ctr who I have been with since I was 5 years old, is so handy and a real time saver. They Passed the Emergency Test easily, as one of my meds was running out, not just in Auckland, but Worldwide (I thought my Doc was joking) however I need not have worried as the Doctor told me when I arrived to see him, that he had already called Westview and they were the only Pharmacy that had Stock of my medication. Westview Pharmacy tucked away in Glen Eden is Modern, has the Technology that helps us and is backed by a Team of Staff who know their Products, understands customer service, and practices it professionally everyday and deserve all the Compliments they receive, they surely earn it. Thank You from me to the whole Team at Westview Pharmacy you've always come through and being the type of person I am, (old) you have earnt my loyalty for many years to come. All the best Kev Borg Results
Came on Boxing Day to pick up a prescription. It says it’s open on Google. Drove from the other end of auckland to get there. Found the place closed. Very disappointed They can’t even bother updating their opening hours. UNPROFESSIONAL!
Warning ⚠️ if you have had a facial injury (or could have an exemption card) you will get yelled at from the counter to the other side of the store in front of everyone to put on a mask! Never mind the fact that you can’t put on a face nappie! Very rude and disrespectful lady that works there, oh and if they txt you to advice a script is ready apparently you now also have to call because when you get to the store and there’s no script there their answer is to call first!
I came to this pharmacy today for a prescription for my son after a hospital visit the night before turns out the prescription was not the right amount for him the pharmacists were so quick to pick up on this and get this sorted very quickly I am very grateful and the service was amazing thank you!
Oh what can i say this small but wonderful pharmacy has very kind and helpful staff working here who do spend the time to care for each and every one who enters their doorstep.They also have a great deal of things there that you can pick up beside,s medical things. I have been to lots of pharmacy before but now only come here my family love the staff and trust all they help us with.
Good service!
Westview Pharmacy is located at Glen Eden, Auckland 0602, New Zealand
You can contact Westview Pharmacy at +64 9 818 3388
You can find directions to Westview Pharmacy by following this map link
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